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Aug 14, 2008
Aug 14, 2008
City Glass Okc821 NW 5th St, Oklahoma City, OK73106 USA
Horrible! After calling and scheduling five times(only because they said they would be there and other glass places said it would be 2 weeks) to have a glass replaced at a rental property and them never calling me back they ended up fixing the windo... (More) Horrible! After calling and scheduling five times(only because they said they would be there and other glass places said it would be 2 weeks) to have a glass replaced at a rental property and them never calling me back they ended up fixing the window and didn't let me know and they had my phone number which I verified on like call #3 or so. I had called another glass company to come out and the window was already fixed which would have been nice to know before I had to pay another glass company for coming out. Then the very first call I ever get from them is them demanding their money and threatening to send it to the collection agency if I don't pay up. And I thought maybe they were embarrassed about how badly that went so they just fixed the one pane of glass and chalked it up as a last ditch effort to keep a customer and show some semblance of customer service. Nope! Also, the price was higher than quoted. Why the lack of communication and poor customer service? (Hide)
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