Claim your free business listing on Superpages.com and add important
information about your business online. The more reviews and additional
information you provide about your business, the easier it will be for
customers to find you online.
The person icon indicates that the reviewer is an employee of SuperMedia LLC. SuperMedia operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of SuperMedia.
Big Pecker's Bar & Grill7301 Coastal Hwy, Ocean City, MD21842 USA
While having dinner with 8 of our friends (divided into 2 tables, 4 at ours) an ENTIRE tray of food was dropped on my husbands head and onto our 18m old son who was sitting between us!!!! The server who was delivering the food had apologized, but he... (More) While having dinner with 8 of our friends (divided into 2 tables, 4 at ours) an ENTIRE tray of food was dropped on my husbands head and onto our 18m old son who was sitting between us!!!! The server who was delivering the food had apologized, but he is not the one who is at fault here. The terrible customer service by the management is what will NEVER bring us back!! The food was cleaned from the floor, but not from our table ¿ food alllllll over!! Though the ¿manager¿ came to our table and apologized, we had to insist our food be comped ¿ it wasn¿t even offered!!!! We felt it should have been the absolute least they offered!!! An ENTIRE tray of food on my husband and very small son with the tray itself even hitting my husband¿s head and our son!! Absolutely APPALLING!!! They didn¿t even offer to comp the food for the couple sitting with us or offer any compensation to our friends who had their food dumped and had to wait forever for new food!!! My family immediately left, but our friends later informed us that the man who came to the table was only the assistant manager and that the manager had been back in the kitchen the whole time!!! I guess this wasn¿t a big priority!! My husband and I have both worked in the restaurant business and have never seen anything like this! I have seen better comps for people who have just had bad service or bad food!!! (Hide)
Was this Review helpful to you? 111 of 2 found this review helpful
Adult material, including graphic images, written images, URLs, or links.
Negative comments about individual employees, including names.
References to another company, whether by name, domain name, trademarks or service marks.
Wireless carriers may charge the recipient a fee for delivering listings you send through the use of this service. Usage is subject to the terms of SuperPages.com's Web Site Use Agreement. You agree that you are not promoting a commercial message or attempting to use this service to sell any product or service.
These email addresses will not be provided to third parties or used for marketing purposes.