The Otis Library Local History & Genealogy Section provides a collection of books, microforms, photographs, serials and written and pictorial pamphlet file materials with an emphasis on New London County history and families, focusing especially on Norwich. The collection includes a significant body of material on Norwich historic homes and architecture, industrial history and diverse cultural heritage. The collection is a dynamic one, adding and expanding resources. The collection is open to the public during regular library hours with Reference Department staff providing assistance in the use of materials and equipment. Other services include answering correspondence and telephone and e-mail inquiries.