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Best Friends Pet Care

4 of 5 stars 25 Reviews

Nothing is more important to Best Friends than the health, happiness and well being of your Best Friend. 39 centers in 19 states prove this everyday
528 Main Ave, Norwalk, CT 06851
www.bestfriendspetcare.com
(203) 849-1010
 
Nothing is more important to Best Friends than the health, happiness and well being of your Best Friend. 43 centers in 20 states prove this everyday. Safe, clean and fun environment-like your home. We give your pet lots of attention, playtime and T...read more
Nothing is more important to Best Friends than the health, happiness and well being of your Best Friend. 43 centers in 20 states prove this everyday. Safe, clean and fun environment-like your home. We give your pet lots of attention, playtime and TLC. Staffed by pet lovers.
 
 

Business Details

Categories

(Edit)
Dog & Cat Grooming & Boarding, Pet Food & Supplies Retail, Pet Grooming

Hours of Operation

(Edit)
  • Mon-Fri Weekdays

Brands

(Edit)
  • Shedicure

Payment Options

(Edit)
  • American Express
  • Discover
  • MasterCard
  • VISA
  • Insured

Products & Services

(Edit)
  • Boarding: Doggy Suites and Kitty Condos
  • Canine Training
  • Cat Store
  • Daily Playtimes
  • Dog Store
  • More
  • Flea Treatments
  • Grooming: Shampoos
  • Haircuts
  • Online Shopping
  • Skin Care
  • Less

Specialties

(Edit)
  • Safe, clean and fun environment- like your home. We give your pet lots of attention, playtime and TLC. Staffed by pet lovers.

Additional Information


See More On This Organization

Certification & Affiliations

  • ABKA~American Boarding Kennels Association
  • BBB~Better Business Bureau and BBB OnLine

Areas Served

  • CA, CO, CT, DC, DE, FL, GA, IL, IN, MD, MA, MI, NH, NJ, NC, OH, OK, PA, SC, TX, VA
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
2 of 5 stars
Apr 11, 2013
by anonymous
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Not impressed at all. Boarded my dogs there because pet sitter was unavailable. They came home filthy and stinking. Plus, they were all hyped up. I paid extra for play time, not sure they got that! They came home very, very anxious and stinky!
Was this Review helpful to you?   Yes 9 No 0   
5 of 5 stars
Dec 19, 2010
by Guest13440
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
To All the Caring and Loving Associates at Best Friends! I just can't thank you all enough for the way you treat Lilly (and me!) as guests at Best Friends. After so many years, she still draaaaaaaaaaaaaags me into your lobby when we arrive in your p... (More)
Was this Review helpful to you?   Yes 0 No 1   
5 of 5 stars
Dec 19, 2010
by Guest66709
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
I have been using best friends for 3 years for both doggy day camp and boarding. I have toured other kennels/ camps as well. The staff treats my dogs and myself great! The dogs drag me through the door to get them every single time! They even get ex... (More)
Was this Review helpful to you?   Yes 0 No 2   
1 of 5 stars
Dec 1, 2010
by anonymous
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
I went in to tour the facility, unannounced, and found the entire "play" area covered in feces. When I asked why the dgos weren't outside in the huge grassed fenced area, I was told it was a "security issue" which made no sense to me...I thanked the... (More)
Was this Review helpful to you?   Yes 8 No 0   
 
 
Business Reply to this Review by Julie business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
This review seems to be on the wrong business site because we do not have an outdoor play yard, much less a huge grass fenced area. Our play areas are indoor, and climate controlled our DDC attendants pick up after the pets immediately the entire ar... (More)
1 of 5 stars
Aug 6, 2010
by anonymous
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Horrible place for dog boarding.. I have placed my dog there for 5 days. when we got her, she was wet, and sort of quiet for 5 whole days, no eating, no appetize, but loose stools and vomit. I did know what they did to the dogs.....don't bring you... (More)
Was this Review helpful to you?   Yes 4 No 0   
4 of 5 stars
Jun 21, 2010
by anonymous
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Well, our Rosie recently stayed for 3 nights with Best Friends in Norwalk, CTI can honestly say, she was not agitated, upset when we picked her up, and I could detect a smile on her face. Her two room suite was adequate, and apparently they cared fo... (More)
Was this Review helpful to you?   Yes 3 No 3   
5 of 5 stars
Mar 15, 2010
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Our Doberman loves this place! She gets to play with other dogs, and seems to feel relaxed and happy. The staff is friendly and knowledgeable. They have a knack of remembering owners & their dogs. They go the distance. DO NOT confuse this wonderf... (More)
Was this Review helpful to you?   Yes 3 No 3   
5 of 5 stars
Sep 29, 2009
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
We've been taking our dog Zsa Zsa to Best Friends, Norwalk, CT for about 8 years. She is boarded there approx. 4-6 times per year. The front end people seem very caring. It was their decision to board her in assisted living (quieter) as she aged. Sh... (More)
Was this Review helpful to you?   Yes 7 No 8   
5 of 5 stars
Sep 12, 2009
by Guest38051
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
I have been using the Doggie Day Camp services of Best Friends - Norwalk daily for almost 2 years. I couldn't be happier with the quality of the staff and personal attention my dog receives. All the counselors are excellent, especially Jacki and Kev... (More)
Was this Review helpful to you?   Yes 0 No 1   
5 of 5 stars
Jul 6, 2009
by tom
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
I highly recomend this place. I have been boarding my yellow Lab Mandy for many years. They are so good to animals it shows. Every time I have her boarded i get a email with a picture of Mandy having a good time. They love her and she loves going th... (More)
Was this Review helpful to you?   Yes 3 No 2   
1 of 5 stars
Jun 14, 2009
by Guest70878
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
They ACT concerned in the office but the kennel was not clean when I insisted on going down to get my dog in the early afternoon. They talk the talk but don't walk the walk especially in busy times when kennels are understaffed and staff temporary a... (More)
Was this Review helpful to you?   Yes 35 No 4   
5 of 5 stars
Mar 12, 2009
by Guest29709
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Great grooming by Katalin in Bethany CT for our "slightly spoiled" doggy. I make sure to ask for her now and have been pleased so far.
Was this Review helpful to you?   Yes 3 No 5   
1 of 5 stars
Dec 15, 2008
by Guest72975
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
I notice these reviews come from all over the country...the only LOCAL one is way down in Camden County and when I went to check it out for my dog, found the play area covered in feces, despite them having an emormous outdoor fenced in area. The man... (More)
Was this Review helpful to you?   Yes 13 No 3   
5 of 5 stars
Sep 30, 2008
by LEE
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Valerie groomed my dog in Chadds Ford with Tender Loving Care I was soooooo happy and lucky to find someone who really shows she cares and loves animals I walked out of so many places because they all looked miserable. My dog was heavily matted due... (More)
Was this Review helpful to you?   Yes 4 No 5   
4 of 5 stars
Jun 7, 2008
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
A wonderful place.
Was this Review helpful to you?   Yes 2 No 13   
4 of 5 stars
Jun 7, 2008
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
A wonderful place!
Was this Review helpful to you?   Yes 2 No 11   
4 of 5 stars
Jun 7, 2008
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
A wonderful place!
Was this Review helpful to you?   Yes 2 No 10   
5 of 5 stars
Mar 31, 2007
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Good quality for the price
Very caring and concerned for you pet's well being.
Was this Review helpful to you?   Yes 4 No 8   
5 of 5 stars
Dec 20, 2006
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Good quality for the price
Dropped off in morning and was done by noon. Great service.
Was this Review helpful to you?   Yes 5 No 9   
5 of 5 stars
Jun 2, 2006
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
The best decision I ever made!
I have been using the Boxford Best Friends that use to be Weloset and they are unbeivable! Caring,, friendly, and awesome with my 3 dogs! I would HIGHLY recommend this kennel! Joane Georgetown, MA
Was this Review helpful to you?   Yes 13 No 7   
4 of 5 stars
Apr 21, 2006
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Good quality for the price
They are very helpful and kind to your pets... I was even allowed to take a tour to see the kennels themselves, and they were very clean and comfortable looking. My only problem with this kennel was the first 2 times we used them, they "forgot" to g... (More)
Was this Review helpful to you?   Yes 15 No 9   
3 of 5 stars
Mar 27, 2006
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
To far from home
Was this Review helpful to you?   Yes 3 No 23   
5 of 5 stars
Jan 17, 2006
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Notably good service experience
Did a beautiful grooming job on my collie!
Was this Review helpful to you?   Yes 10 No 14   
5 of 5 stars
Jan 6, 2006
business
Best Friends Pet Care 528 Main Ave,
Norwalk, CT 06851
USA
Notably good service experience
great service for you K9
Was this Review helpful to you?   Yes 8 No 18   
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Nothing is more important to Best Friends than the health, happiness and well being of your Best Friend. 43 centers in 20 states prove this everyday. Safe, clean and fun environment-like your home. We give your pet lots of attention, playtime and TLC. Staffed by pet lovers.