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Northampton Volkswagon

5 of 5 stars 23 Reviews

361 N King St, Northampton, MA 01060
www.northamptonvolkswagen.com
Email this business
(413) 586-3102
 
 

Business Details

Categories

(Edit)
Auto Dealers, Auto Engines Service & Repair, Auto Leasing, Auto Service & Repair, Used & Pre-Owned Cars

Hours of Operation

(Edit)
  • Mon 09:00 AM-08:00 PM
  • Tue 09:00 AM-08:00 PM
  • Wed 09:00 AM-08:00 PM
  • Thu 09:00 AM-08:00 PM
  • Fri 09:00 AM-06:00 PM
  • Sat 09:00 AM-05:00 PM
  • Sun 12:00 AM-04:00 PM

Brands

(Edit)
  • Hyundai

Products & Services

(Edit)
  • Bad Credit Financing
  • CARFAX
  • Certified Pre-Owned Vehicles
  • Commercial & Industrial Vehicles
  • Discounts
  • More
  • Economy Cars
  • Electric Cars
  • Extended Warranties
  • financing
  • Four Wheel Drive Vehicles
  • High Performance Vehicles
  • Hybrid Cars
  • Imports
  • Leasing
  • Passenger Cars
  • SUVs
  • Trucks
  • Warranties & Guarantees
  • Less

Specialties

(Edit)
  • Every Day Low Price Oil Change $19.95
  • Guaranteed Lowest Tire Price!

Payment Options

(Edit)
  • Cash
  • Financing Available
  • Personal Checks
  • VISA
 

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User Reviews

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5 of 5 stars
Feb 7, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
The salesperson (Phil) was very friendly ,information about the car was explained to us in great detail well and he was not pushy like most .He is a great Salesman and gets our 100% satisfaction rating and highest recommendation,... (More)
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Customer Service Manager business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Thanks so much for your awesome feedback!
5 of 5 stars
Feb 1, 2013
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Chandra in the service department is truly an asset to Northampton Volkswagen!
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Customer Service Manager business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
I am so glad she helped you!
5 of 5 stars
Jan 26, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
customer service is top notch
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Customer Service Manager business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
So glad your customer service experience exceeded your expections!
5 of 5 stars
Jan 24, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Great service and helpful in every way. Usually I'm hesitant to go to the dealer first for service, but this changed my mind.
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Customer Service Manager business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
I'm glad we were able to help with everthing!
5 of 5 stars
Jan 24, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Great service and helpful in every way. Usually I'm hesitant to go to the dealer first for service, but this changed my mind.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Jan 17, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Super helpful service and parts department and quality work!
Was this Review helpful to you?   Yes No   
5 of 5 stars
Jan 11, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
My Service Advisosr, Chandra was very friendly, pleasant and accomodating. It was, by far, the best service experience that I've ever had! And I would also like to thank the parts department for their assistance.Thank you Chandra Maronn, Melissa Tse... (More)
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Customer Service Manager business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
I'm so glad to hear that! Thank you so much for the feedback!
4 of 5 stars
Jan 10, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
All went well. Would love it if there was a car wash on-site, though.
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Customer Service Manager business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Thanks for your feedback!
5 of 5 stars
Jan 8, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
good stuff
Was this Review helpful to you?   Yes No   
5 of 5 stars
Jan 7, 2013
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Had an appt on Sat 1/5 at 8 am to have my oil changed and tires rotated. When I came to pick up my car a couple of hours later, I was told that they did not rotate my tires because I needed new tires and they did not want to waste my money. I was ve... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Jan 4, 2013
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Chandra helped me with a warranty issue. She was extremely helpful and bent over backwards to make it easy for me. Great addition to your team. The only issue whatsoever is that your service team (not the mechanics) don't seem that knowledgeable... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 29, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Friendly and quick (despite the number of customers) service. Parking lot needs better snow removal.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 18, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
please with the waiting area and amount of time it took to complete services rendered.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 17, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
I was kept informed of the work on my car, which was completed in the estimated time. The waiting room was fine and has internet. The car runs great. Thanks.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 16, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Excellent service
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 14, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
On time, efficient, polite and informative. Always a pleasure.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 13, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
The appointment schedule was booked to my convenience, everyone was ready when I arrived, and the service work was completed on time. The service representatives also took the time to answer a number of questions I had about the car, and future sevi... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 12, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Great dealership. I stopped by to see if by chance they'd have time to replace a light on my car, and they did it in about 20 minutes. Great service staff.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 11, 2012
by anonymous
business
Northampton Volkswagon 361 N King St,
Northampton, MA 01060
USA
Everyone was very professional but also caring and understanding to the needs of the customer.
Was this Review helpful to you?   Yes No   
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