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Jul 19, 2011
Jul 19, 2011
Allstate Industries Inc6515 Smithfield Rd, North Richland Hills, TX76182 USA
I've been doing business with this company for about 5 months and have had some issues in the past, but chalked it up to "things happen" sometimes. However this last incident is totally unacceptable. I had a small order of 80 pieces that needed to b... (More) I've been doing business with this company for about 5 months and have had some issues in the past, but chalked it up to "things happen" sometimes. However this last incident is totally unacceptable. I had a small order of 80 pieces that needed to be printed. Dropped off my blank shirts and caps and sent them the artwork. Got a call a week later stating that they needed the artwork in another format. Went back to the artist and had it re-done. This went back and forth for a couple of weeks. Then I went down there to have them show me what was going on since it seemed to work fine in my program and spent two hours there until they got it to the point it would work. Then I asked when the order would be done...he told me he needed to order a new ink cartridge but he would have the order done in a few days. Called and text him at the 3 day mark...no response. Drove there again, told not done yet ran out of ink (screen printing ink this time) and film...will have it done in a few days. Ga (Hide)
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