We were very pleased with our experience with Bratcher Heating & Air. Todd Shaw from sales was very pleasant to work with. He was also on site for the installation of our new furnace. Todd went the extra mile to make sure all went smoothly and we were happy with everything. We plan to contact Todd in the spring for a new a/c unit.

We are thrilled with all of the people we have spoken to at Bratcher Heating & Air Conditioning. We also referred Bratcher to our niece, who is building a home, and to our church. The men who installed our system were friendly and very professional. I was impressed at how well they cleaned up after the installation. Thanks for providing us with an excellent product. It has been a wonderful experience working with the employees of Bratcher.

I felt that the sales person who I worked with really knew the products and how to evaluate the requirements for my home. He recommended a smaller sized system than the other contractors I sought bids from. He assured me they would stand behind the system and do whatever was necessary to satisfy me if a cooling issue occurs. Right now I feel very good about my system and the reputation of Bratcher Heating & A/C.

I was very impressed with the entire experience from start to finish and I love the new heating & cooling system. I'd recommend Bratcher to anyone; they are definitely one of the best in the business.

We were told that they would be out in the afternoon and that we would receive a phone call before they came. They did not show up until 4:45 and did not call first. Once he got here, we got charged a $70 service fee for roughly 30 minutes of work and charged us $168 for a part that after research from another heating and cooling business, costs $16.80 to the business. Obviously, a business has to give some up sell to stay in business, but I am not sure that 1000% to cost is standard practice for any business. AVOID THIS BUSINESS unless you have money to throw away!!!!!!

Experienced problems with company several times. Didn't come to service equipment when called. Very poor service and poor quality equipment.

Prompt excellent service!