Lady Pearls Inn & Lodging

Jul 7, 2008 by ASG

This had to be the worst experience of our lives...there was never anyone in the office for the whole weekend. The... (More) This had to be the worst experience of our lives...there was never anyone in the office for the whole weekend. The rug in our cabin was stained and had not been vacuumed. The sheets were stained. When my wife went to get another piece of soap she also got 3 towels and new sheets...so we had to change the bed ourselves. Someone did come that day and bring 2 new hand towels and took 2 of the 3 towels we received earlier and left the old sheets on the floor and didn't empty the trash baskets. We also found a used dried washcloth on the floor in the bathroom behind the door. Who knows how long it was there. On our check out day I went to complain and still there was no one in the office. So much for customer service!  (Hide)

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