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685 Lucas Creek Rd
Newport News, VA 23602

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DuVal Heating Air Conditioning & Plumbing Inc

2.5 of 5 stars 47 Reviews

No Job Too Small - No Job Too Big - No Overtime Charges
13193 Warwick Blvd, Newport News, VA 23602
www.duvalheatingacandplumbing.com
Email this business
(757) 875-2882
 
 

Business Details

Categories

(Edit)
Air Conditioning Service & Repair, Drain Services, Heating & Air Conditioning Service & Repair, Plumbing & Heating Contractors, Plumbing Service & Repair

Hours of Operation

(Edit)
  • Mon 08:00 AM-05:00 PM
  • Tue 08:00 AM-05:00 PM
  • Wed 08:00 AM-05:00 PM
  • Thu 08:00 AM-05:00 PM
  • Fri 08:00 AM-05:00 PM

Brands

(Edit)
  • all brands serviced

Payment Options

(Edit)
  • MasterCard
  • VISA
  • Licensed, Insured, Bonded

Emergency Service

  • Emergency service available

Ownership

  • Locally owned

Products & Services

(Edit)
  • 24-Hour Emergency Services
  • AC Compressors
  • AC Parts
  • Air Ducts
  • Air Filters
  • More
  • Backflow Preventers
  • Boiler Repair
  • Boilers
  • Boilers & Water Heaters
  • Catch Basins & Traps
  • Central Air Conditioning
  • Clogged Drains
  • Code Violation Repairs
  • Coil Cleaning
  • Controls & Thermostats
  • Conversion Burners & Infiltrators
  • Conversions
  • Coolers
  • Coolers & Refrigeration
  • Copper Piping
  • Custom Plumbing & Heating
  • DIY Assistance
  • Drain Maintenance
  • Drain Repair
  • Drainage System
  • Dryer Vent Cleaning
  • Electric Heating System Service & Repair
  • Electric Snake Service
  • Electrical Service
  • Electronic Leak Detection
  • Emergency Installation
  • Emergency Service
  • Energy Audits
  • Energy Efficient Systems
  • Erosion Control
  • Estimates
  • Excavation
  • Filtration
  • Flood Control
  • Floor Drains & Gutters
  • Floor Heaters
  • Flush Valves & Parts
  • Forced Air & Hot Water Systems
  • Free Estimates
  • Furnaces
  • Furnaces & Boilers
  • Gas & Oil Furnaces & Boilers
  • Gas Conversions
  • Gas Heating
  • Gas Line Installation & Service
  • Heat Pumps
  • Heating & Air Conditioning Ductwork
  • Heating Systems
  • High Velocity Air Conditioning
  • Hydroflushing
  • Inspections
  • Installation
  • Insulation
  • Insurance Work
  • Leak Detection
  • Maintenance
  • Maintenance & Repair
  • Maintenance & Service Contracts
  • New Plumbing Installations
  • Oil Heating Systems
  • Oil to Gas Conversions
  • Online Scheduling
  • Overnight Service
  • PEX System Services
  • PEX Tubing
  • Phone Quotes
  • Pipe Thawing
  • Plumbing & Heating Layouts
  • Plumbing Services
  • Portable Air Conditioners
  • Pumps
  • Radiators & Baseboard Heaters
  • Radio Dispatched Trucks
  • Referrals
  • Rehabilitation
  • Remodeling
  • Repair & Replacement
  • Repairs
  • Replacement Parts
  • Replacements
  • Retrofitting
  • Service
  • Sewer Lines
  • Sewer Repair & Replacement
  • Sheet Metal Work
  • Showrooms
  • Soil Pipe & Fittings
  • Tankless Water Heaters
  • Testing
  • Thermostats
  • Tree Root Removal
  • Trenchless Repair
  • Ventilation
  • Video Inspections
  • Wall Air Conditioners
  • Warranties & Guarantees
  • Water Heaters
  • Water Jet Cleaning
  • Weather Sealing & Stripping
  • Window Air Conditioners
  • Less

Specialties

(Edit)
  • We Service All Types Of Heating Systems

Additional Information

  • your comfort is only a phone call away

In Business Since

  • 1992

Customers Served

  • Residential
 

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User Reviews

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1 of 5 stars
Sep 26, 2013
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Out of Business........
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 23, 2013
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
One of the worst experiences I have ever had. I had them come out to fix a problem from another ac company. When they came out they fixed that problem, but said something else was broken and went ahead and replaced it. Two weeks later that part burn... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Mar 6, 2013
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
My elderly aunt and uncle have been without heat since Jan 1st. This company has given them the run around about getting it fixed. First it was a part that needed to be ordered, then the tech that came out couldn't do the job and now the person that... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Feb 1, 2013
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
1/30/13 a representation answer my emergency call regarding my hot water heater. It went out on 1/29/13 while I was at work. when I return home water was all over the laundry room area. They did an excellent job on replacing my heater in a timely ma... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Nov 15, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
My heat went out on a monday night I called my warranty company the next morning Duval called to schedule an appointment and came out that same day the technician Bob came out he was great he found the blower motor needed to be replace he said there... (More)
Was this Review helpful to you?   Yes 1 No 0   
5 of 5 stars
Nov 15, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
This company is awsome. I called my warranty when my water heater started leaking Duval came out the same day and within about and hour an installer was out to replace it. Both techs that came out were professional and very kind they cleaned up ever... (More)
Was this Review helpful to you?   Yes 1 No 0   
4 of 5 stars
Nov 14, 2012
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
great experience from inital call in to schedule all the way through to job completion. tech really knew what he was doing and made me feel very confident abput using this company
Was this Review helpful to you?   Yes No   
5 of 5 stars
Nov 14, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
I was referred to DuVal for my plumbing issue. I had an outside hosebib that was leaking. The office contacted me immediately and scheduled an appt for the next day. The tech called when he was on the way and gave me a 15 minute call ahead so I didn... (More)
Was this Review helpful to you?   Yes 1 No 0   
5 of 5 stars
Nov 13, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
I contacted DuVal on a Monday b/c my heat wasn't working. The person on the phone offered me an appt. for the same day. The technician came out and diag my unit needed a part. The technician quickly got on the phone w/ someone about my part. When he... (More)
Was this Review helpful to you?   Yes 1 No 0   
5 of 5 stars
Sep 28, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Great company. Took great care of my hot water heater leak. Fixed it the same day I placed the work order. I don't understand why the other reviews are so bad. I had a great experience.
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5 of 5 stars
Sep 28, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Great company. Took great care of my hot water heater leak. Fixed it the same day I placed the work order. I don't understand why the other reviews are so bad. I had a great experience.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Sep 28, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Great customer service and my repairs were made in a timely manner. The tech was so nice and informative and was able to make my a/c repair the same day.
Was this Review helpful to you?   Yes No   
4 of 5 stars
Sep 27, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
My warranty company referred me to DuVal when my a/c was leaking and DuVal contacted me the same day I placed the work order. The scheduler was very nice and informative. She noticed on my work order that the unit was frozen and let me know to turn... (More)
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4 of 5 stars
Sep 27, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
I don't understand why the negative reviews below. I had a great experience w/ DuVal. I also had a warranty company. With in minutes of issuing the ticket DuVal called me to schedule for my busted water heater, they offered me an appt for the same d... (More)
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1 of 5 stars
Jul 24, 2012
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
This is the worst company that I have ever had to deal with. Please do not use DuVal, is you have any idea or thought of using them don't.Their service is terrible and their office staff is just as bad, it takes you forever to be able to talk to a... (More)
Was this Review helpful to you?   Yes 1 No 1   
1 of 5 stars
May 14, 2012
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
For any of your plumbing, heating, or refrigeration needs, just call someone else other than DuVal. ANYONE. They'll make your original problem worse than before they came. Clearly, they are totally unfamiliar with refrigerators. One month and 3 visi... (More)
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1 of 5 stars
Dec 8, 2011
by Guest66617
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Came to my house to fix a problem with our furnace. Techs said everything was find and left. Several hours later we had the same issue. I called the office and they said "oh, you have an electric problem our techs sent a notice to your warranty c... (More)
Was this Review helpful to you?   Yes 2 No 0   
5 of 5 stars
Aug 15, 2011
by anonymous
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
The dispatch chick was rude on the phone but the plumber that came to my home was on time & did a great job. I would recommend Duval!
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1 of 5 stars
May 18, 2011
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Absolutely terrible service. I just purchased a new main Ac unit and the main motor went out. I am being told that it will take over 10 days to get a part in. Customer service rep coped a attitude when I discussed the poor service. I asked for main... (More)
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Dec 1, 2010
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Definitely do not recommend this company. Bathtub hot water valve blew out, tech reinstalled it without checking, continued leaking, ruined downstairs ceiling, new tech came out, said valve was installed incorrect and never should have been reinsta... (More)
Was this Review helpful to you?   Yes 5 No 2   
1 of 5 stars
Nov 9, 2010
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
horrible company took them nearly 5 mnths to repair the ac. After they finally got it fixed we went to turn the heat on and have no heat the reason being they did not hook up the heating sensor to the new blower. called them to have them come fix... (More)
Was this Review helpful to you?   Yes 3 No 2   
5 of 5 stars
Oct 8, 2010
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Ignore all the previous naysayers! This company is awesome! 1) I don't know what they are talking about with rude customer service. The young lady who answered the phone when I called was very polite and professional. She was more than happy to set... (More)
Was this Review helpful to you?   Yes 2 No 5   
4 of 5 stars
Oct 3, 2010
by Guest01444
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
User Rating: 4 out of 5 stars by bratandskwirl 10/03/2010 Our home warranty company contacted DuVal to come and take a look at our hot water heater. After reading these reviews, I was terrified to use them! I honestly considered paying out of pock... (More)
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1 of 5 stars
Sep 14, 2010
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
Absolute WORST service. i wish i would have read the reviews before agreeing with my warranty company to use this service. The serviceman called and said he was on the way, i told him I was not there yet; he called the warranty company and said he w... (More)
Was this Review helpful to you?   Yes 5 No 2   
1 of 5 stars
Aug 24, 2010
by Hot
business
DuVal Heating Air Conditioning & Plumbing Inc 13193 Warwick Blvd,
Newport News, VA 23602
USA
You may as well just go out of business.. The absolute worst service I have ever received. Have you ever thought of staggering the lunchbreaks insted of the whole placeclosing from 12:00 to 1:00 M-F? I'm so mad I can't write more. You need to just g... (More)
Was this Review helpful to you?   Yes 5 No 3   
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