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Jul 16, 2013
Jul 16, 2013
C Hackett400 Washington St, Newell, WV26050 USA
Customer Service is awful. I complained about my vehicle having problems and they told me "they make noise" I went to another dealership and found the noise was the plate on the catalytic converter, and the road noise was the tires were not properly... (More) Customer Service is awful. I complained about my vehicle having problems and they told me "they make noise" I went to another dealership and found the noise was the plate on the catalytic converter, and the road noise was the tires were not properly rotated. When I complained, they told me not to comeback and gave a poor reason to Chrystler as to why. Something they could have fixed in an hour I had to drive an hour, and had to go without my new vehicle for 2 days. Not what I would call looking out for the customer at all. (Hide)
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