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Courtyard New York Manhattan/Upper East Side410 East 92nd Street, New York, NY10128 USA
Do not stay at this hotel. When I arrived my room was paid for and they still put a hold on my credit card. One was for 130.00 and the other was for 40.00. They forgot to mention that. Then at 7pm we wanted to go to the pool and we were told it was... (More) Do not stay at this hotel. When I arrived my room was paid for and they still put a hold on my credit card. One was for 130.00 and the other was for 40.00. They forgot to mention that. Then at 7pm we wanted to go to the pool and we were told it was only open to 6pm. What hotel does that. So the next day we planned our whole day around the pool hours to find out that it was closed and they said they were sorry. The final day we wanted to get a detailed map and I was told they didn't have anymore. So when checking out I asked about the holds on my credit card. I was told it would come off in a couple days. When I returned home to turn in the rental car I noticed that I had a crack in the bumper. This was not there before the valet parking and now I had to pay for that. So 7 days later they still have not released my funds and when I called they said it takes a couple days. HORRIBLE HOTEL!!!! Do not stay here. (Hide)
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The Courtyard by Marriott New York Manhattan/ Upper East Side Hotel offers refreshing first class service and hotel accommodations in Upper East Side, NYC located near Central Park and Mount Sinai.
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