Citi Floral Inc-New York Flowers & Gift Baskets

I recently stopped by Citifloral on Halloween to purchase a gift for a friend who was hosting a party that evening. Not only was the store decked out for the holiday - employees were dressed to the nines, there was an awesome display in the... (More) I recently stopped by Citifloral on Halloween to purchase a gift for a friend who was hosting a party that evening. Not only was the store decked out for the holiday - employees were dressed to the nines, there was an awesome display in the window, and they were giving out candy to all the neighborhood kids - I was really impressed by the attention I received from the family that runs this store. They must have spent fifteen minutes working with me to pick out the perfect combination of flowers that would suit my friend and my budget. In the end, I left the store with a gorgeous arrangement of orange, yellow, and white flowers that I never would have thought to put together myself. I highly recommend this place and think that the personal attention I got there definitely supersedes any customer service I would get from larger chain stores. I'll be back!  (Hide)

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When our business called to check if our flowers had been delivered the man on the phone screamed and hung up without giving us an answer. When another assistant called he finally confirmed the delivery, but not without being extremely rude and... (More) When our business called to check if our flowers had been delivered the man on the phone screamed and hung up without giving us an answer. When another assistant called he finally confirmed the delivery, but not without being extremely rude and hanging up on her as well. Is this really how they run their business? Check out their reviews on yelp, many people have complained of the same rude man. I plan on telling numerous administrative professionals in the midtown area to avoid this place at all costs. There are far too many superior flower shops who understand that benevolent customer service is key to a service industry.  (Hide)

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Worst service.. Never delivers on time and charges extra amount on Credit card. I wanted to send flowers to a friend, but delivery was 2 days late as per estimated date. I tried contacting them through email, but no response. And they were... (More) Worst service.. Never delivers on time and charges extra amount on Credit card. I wanted to send flowers to a friend, but delivery was 2 days late as per estimated date. I tried contacting them through email, but no response. And they were talking very rudely on the phone. I will strongly recommend to avoid this florist  (Hide)

Was this Review helpful to you?   (5) | (0)   5 of 5 found this review helpful

I wanted to send my friend flowers for her birthday with a little note saying something sweet to make her smile. She got the flowers but the card was so illegible, she called me and then scanned the note so we could laugh about it. When I called... (More) I wanted to send my friend flowers for her birthday with a little note saying something sweet to make her smile. She got the flowers but the card was so illegible, she called me and then scanned the note so we could laugh about it. When I called the owner, he was so rude and dismissive that I was in utter disbelief. I WOULD NOT BUY ANYTHING FROM THESE PEOPLE!  (Hide)

Was this Review helpful to you?   (4) | (0)   4 of 4 found this review helpful

Great Service Beautiful flowers

Was this Review helpful to you?   (3) | (3)   3 of 6 found this review helpful

AWFUL....dead flowers...overpriced...not arranged as advertised. flowers were jammed in a so called vase,entirely too small for the ampont of flowers.most of al, the owner was obnoxious when i tried to complain, even had the nerve to tell me to... (More) AWFUL....dead flowers...overpriced...not arranged as advertised. flowers were jammed in a so called vase,entirely too small for the ampont of flowers.most of al, the owner was obnoxious when i tried to complain, even had the nerve to tell me to stop contacting him.definitly NOT a florist to use unless you see first hand what you are sending.  (Hide)

Was this Review helpful to you?   (5) | (5)   5 of 10 found this review helpful

The flowers arrived on time and so fresh. Even though it was pouring down rain. My mother called me glowing about them. It certainly cheered her up. Thank you Citifloral.

Was this Review helpful to you?   (6) | (7)   6 of 13 found this review helpful

good

Was this Review helpful to you?   (21) | (22)   21 of 43 found this review helpful

Great price, I loved the free delivery. I will order again.

Was this Review helpful to you?   (15) | (18)   15 of 33 found this review helpful