Big Easy Flowers

I had lost the phone number of Big Easy and was looking them up when I came across superpages.com and read the the review from Cottonport LA.. My family was not hit as hard as some in Kartina we lost two people (and they are very must miss even... (More) I had lost the phone number of Big Easy and was looking them up when I came across superpages.com and read the the review from Cottonport LA.. My family was not hit as hard as some in Kartina we lost two people (and they are very must miss even today). We used Big Easy for the first time then, we ( my wife and I) and the family will never use anyone else. They went out of there was to help us. We had to change the the order two or three times and the place and time of delivery. They were there for us. Sorry for your lost Cottonport, but THANKS GOD, the Big Easy Flowers,did not put boards on their doors and leave town. New Orleans needs guilty business like big Easy Flowers to help rebuild and return the city back, so people will know WHAT IT MEANS TO MISS NEW ORLEANS. Jim Fletcher Houston TX  (Hide)

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I had a GREAT experience with this shop. I needed flowers at the last minuet and called them direct, they took my order and filled it beyond my expectations! They had wonderful lilies, roses and some flowers that I've never seed before. I will use... (More) I had a GREAT experience with this shop. I needed flowers at the last minuet and called them direct, they took my order and filled it beyond my expectations! They had wonderful lilies, roses and some flowers that I've never seed before. I will use them every time.  (Hide)

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I initially placed this order online through FlowerShopping.com and I was not pleased at the service this florist rendered. The guy at FlowerShopping.com was trying to be helpful....but in short this order was cancelled due to the fact that in was... (More) I initially placed this order online through FlowerShopping.com and I was not pleased at the service this florist rendered. The guy at FlowerShopping.com was trying to be helpful....but in short this order was cancelled due to the fact that in was not delivered on time nor to the proper person. Big Easy claims it was delivered, but would NOT talk to me when I was connected on three way! I know the arrangement was never delivered, I attended the funeral and I spoke with the bereaved family on several occasions. If this is the way the run their business (after Katrina) in a time of need, then they need to put the boards on their doors and leave them there! I will not recommend this florist to anyone nor will I use FlowerShopping.com again! I was only trying to get an arrangement to the funeral parlor or to the family to show my love and respect for my uncle!  (Hide)

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Business Reply to this Review by Big Easy Dad

This order came to our shop via FTD, the order was filled per information that we received from FlowerShoping.com. The arrangement went to the church where the wake was held on time. There was a delivery recept signature. Big Easy Flowers will not... (More) This order came to our shop via FTD, the order was filled per information that we received from FlowerShoping.com. The arrangement went to the church where the wake was held on time. There was a delivery recept signature. Big Easy Flowers will not do arbitratrion with a customer on behalf of a 3rd party (FlowerShoping.com). Big Easy Flowers received "payment in full" from FTD as we completed the order as received! Any refund was an attempt by the 3rd party at "customer satisfaction", Big Easy Flowers fulfilled its commitment, in full. On ANY floral need Big Easy Flowers recommends that you deal directly with the Florist that will be filling your order. 3rd party "order gathers" ( 1-800's and .coms) just charge you a "service" fee and then sends your order to a REAL FLORIST. Ask for a LOCAL ADDRESS!!!! And if in need of flowers give Big Easy Flowers a call, we've been in business for over 30 years, for a reason!  (Hide)

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