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BBC True Value Hardware9885 Chef Menteur Hwy, New Orleans, LA70127 USA
On Saturday, July 28, 2007. I rented a truck from Budget Rental Truck at 1717 Canal Street. New Orleans, LA. When I was told the earliest time of 1:30pm to pick it up, I asked to confirm the closing time. I was told 4:00pm. Whe... (More) Unsatisfied customer
On Saturday, July 28, 2007. I rented a truck from Budget Rental Truck at 1717 Canal Street. New Orleans, LA. When I was told the earliest time of 1:30pm to pick it up, I asked to confirm the closing time. I was told 4:00pm. When I arrived at 1:30pm a sign read that the location closed at 1:00pm. I called customer service and was told to go to 9885 Chef Menteur Hwy where there was a truck available for me to get. Upon arriving there, I found the rental truck business was in the back of a hardware store. No one was there to serve customers, and the gentIeman was rude . I waited for more then 15 minutes. After the 15 minuets, the owner asked me what I needed. I explained to him that I was given a time to pick my truck up at 1717 Canal Street and when I got there it was closed before my pick up time. He answered that I must have been late. I asked what his name was, but he never responded. He took another customer before me. HE HAD A GUN ON HIS HIP. GOT NO TRUCK (Hide)
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