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Dec 16, 2012
Dec 16, 2012
Planet Fitness Corporate Office1 New Hartford Shopping Ctr, New Hartford, NY13413 USA
I've been a member for years. I go in to hand in $100 to renew my membership and am told by a little lady I can't be renewed until I speak to "Casey". Of course he just left for lunch so after waiting a while I decide to call him the next day. He so... (More) I've been a member for years. I go in to hand in $100 to renew my membership and am told by a little lady I can't be renewed until I speak to "Casey". Of course he just left for lunch so after waiting a while I decide to call him the next day. He sounds frazzled, confirms he's the manager, puts me on hold for many minutes and then asks for my phone number so he can get back to me after he makes "a couple calls". Well now, that was 5 days ago! Perhaps they are still adjusting! (Hide)
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