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The Plumbing Company Professional Plumbing Service 25 Years Experience Licensed Registered Master Pl ...

Wilmington, DE 19808

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Horizon Services Inc. - Plumbing, Heating, Air Conditioning

1.5 of 5 stars 6 Reviews

320 Century Blvd, Wilmington, DE 19808
http://www.horizonservices.com
Email this business
(302) 762-1200 Additional Contacts
 
Horizon Services is the premier plumbing, heating, air conditioning, drain cleaning and sewer line services and equipment installation company in Delaware, Pennsylvania and Maryland. We offer repair, replacement, and preventative maintenance that can...read more
Horizon Services is the premier plumbing, heating, air conditioning, drain cleaning and sewer line services and equipment installation company in Delaware, Pennsylvania and Maryland. We offer repair, replacement, and preventative maintenance that can keep your air conditioning system running longer and more efficiently. Got a blocked or slow running drain When your sink, tub or toilet is clogged, don't grab a plunger grab a phone and call the drain experts at Horizon Services Horizon Services is The Heating Company Your Friends and Neighbors Call to Keep Warm All Winter Long From routine leaks and drips to major repairs to pipes, sinks and toilets, Horizon Services is THE plumbing company to call for fast, friendly, reliable service. The Horizon Service Partner Plan guarantees you the priority service you deserve as a valued customer and saves you money Horizon Services, Inc. is the Delaware Valley s largest home services company, ready to meet all of your needs for plumbing, heating, air conditioning, drain cleaning and sewer water line replacement. We proudly serve the following communities in , and Maryland , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , In Kent County, DE , , , , , , , , , , , , , , , , , , , , , , , , , , In Cecil County, MD , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , In Montgomery County, PA , , , , , , , , , , , , , , , In Delaware County, PA , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
 
 

Business Details

Categories

(Edit)
Heating & Air Conditioning Contractors, Heating & Air Conditioning Service & Repair, Heating Contractors, Plumbing Contractors, Plumbing Service & Repair

Hours of Operation

(Edit)
  • Mon 08:00 AM-07:00 PM
  • Tue 08:00 AM-07:00 PM
  • Wed 08:00 AM-07:00 PM
  • Thu 08:00 AM-07:00 PM
  • Fri 08:00 AM-07:00 PM

Brands

(Edit)
  • Carrier
  • Honeywell
  • Lennox
  • Rheem
  • Trane

Payment Options

(Edit)
  • Discover
  • MasterCard
  • VISA

Certification & Affiliations

  • Air Conditioning Contractors of America
  • Better Business Bureau
  • Energy Star
  • EPA
  • National Kitchen & Bath Association
  • More

Customers Served

  • Residential

Emergency Service

  • Emergency service available

Products & Services

(Edit)
  • Air Conditioning
  • Air Conditioning & Heating
  • Filters
  • Grease Traps
  • Heating
  • More
  • Plumbing
  • Residential & Commercial
  • Sales & Service
  • Sewer Camera
  • Sump & Sewage Pumps
  • Tubs
  • Water Softeners
  • Water Treatment & Purifi
  • Less

Specialties

(Edit)
  • Plumbing, Heating, Air Conditioning, Sewer Cleaning

Additional Information

  • Horizon Is the Only Plumbing Company New Castle County That Guarantees..., On-Time Service, Up-Front Pricing and the Job Done Right the First Time!, Guaranteed!, Same Day Service, We Schedule Service... More Horizon Is the Only Plumbing Company New Castle County That Guarantees..., On-Time Service, Up-Front Pricing and the Job Done Right the First Time!, Guaranteed!, Same Day Service, We Schedule Service On A Day and Time Convenient for You. We Complete 98% of All Service Calls the Same Day., As A Service Partner Plan Member, You Get A Lifetime Parts and Labor Warranty On All Repairs., We Charge by the Job, Not the Hour, and We'll Tell You the Price Before We Begin the Work., Ask A Customer Service Representative for Details., If We're More Than 5 Minutes Late, You Get Up To, 100% Customer Satisfaction, If You Are Not 100% Satisfied With Our Service, We'll Do Whatever It Takes To Make It Right., Our Technicians Wear Shoe Covers, Put Down Drop Cloths To Protect Your Floors and Will Always Treat Your Home As If It Were Their Own., Most Companies Close and Go Home at 5 P.M. We Found That 43% of Customers Experience A Problem After 5 P.M. To Help, We Offer Extended Service Hours. We Have Experienced Call Takers On Duty Until 10 P.M. Monday Through Friday and All Day On Saturday and Sunday. Managers Are On-Call After 10 P.M. for Emergencies., 2-Year Warranty On Repairs, 100% Satisfaction Guaranteed, We'Re So Confident You'll Be Pleased With Our Fast, Friendly and Professional Service, You'll Become A Customer for Life., Horizon Is the Only Plumbing Company in New Castle County That Guarantees..., One Hour Response Time, Water and Sewer Line Repairs OR Replacement Without Destroying Your Front Yard!, 20Less

In Business Since

  • 1989
  • Insured, Bonded, Licensed

Areas Served

  • New Castle, My County
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Aug 27, 2013
by anonymous
business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
I was told the call would cost me 79.50 but when the guy came he said that didn't include diagnosis! Who hires someone to come out and just stand there. The charge with diagnosis was 158! I complained as he didn't doing any things and was only there... (More)
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Horizon Services business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
Thank you for sharing your Horizon Services¿ experience! We charge a standard dispatch fee for all on-site service calls. Prior to dispatching the technician, our customer service team clearly advices every customer of this fee and that if any servi... (More)
1 of 5 stars
Jun 5, 2012
by anonymous
business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
The WORST customer service I have ever expirienced! They advertise weekend and holiday availabilty which they do not provide. I call on Saturday and waited for 3 days to hear back. At this point they tell me they could come out next Friday. If that... (More)
Was this Review helpful to you?   Yes No   
 
 
Business Reply to this Review by Horizon Services business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
Thank you for sharing your concern. We certainly apologize for any inconvenience this may have caused. We understand your disappointment, but we did have a larger than normal volume of partner plan members who called in with serious problems becaus... (More)
1 of 5 stars
Oct 8, 2010
by Guest81551
business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
Horizon came out 6 weeks ago and cleared a clogged drain for $99. They came back 2 days later to re-clear it - no extra charge. Sounds Great!! The 2nd visit was long 4 hours with the first guy; he called for back up and it took him only 10 mins. H... (More)
Was this Review helpful to you?   Yes 2 No 0   
 
 
Business Reply to this Review by Horizon Services business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
We thank you for scheduling an appointment with Horizon Services for a drain cleaning! We appreciate your business! Professionalism is and always has been our top priority as we always strive to provide all of our customers with the best service po... (More)
1 of 5 stars
Sep 20, 2010
by Guest73563
business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
Called about a leaking valve by my toilet. I asked for a price but was told the repairman needed to see the work . He came and repaired it in 5 minutes. I was told I owed $175. I asked what about the estimate ? Ouch.
Was this Review helpful to you?   Yes 1 No 0   
 
 
Business Reply to this Review by Horizon Services business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
Thank you for taking the time to provide your feedback concerning your leaking valve near your toilet! Horizon Services offers worry-free pricing. We charge by the job, not by the hour and we will tell you the price before we begin any repair work.... (More)
5 of 5 stars
Aug 13, 2007
business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
I was impressed with how easy it was to schedule a service call when our air conditioner stopped working. The person who answered the phone worked with me to pick a time that fit my schedule and even called to let me know the technician was on his w... (More)
Was this Review helpful to you?   Yes 7 No 7   
 
 
Business Reply to this Review by Horizon Services business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
We thank you for scheduling your service call appointment with Horizon Services when your air conditioner stopped working. We appreciate your business and your display of support here on Superpages! Professionalism is one of our top priorities as w... (More)
1 of 5 stars
Aug 12, 2006
business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
Defaulted on signed roofing installation agreement
Sent me a certified letter on day of scheduled installation to cancel installation -- says they quoted too low. Didn't return my phone calls. Left me with a leaking roof. Worst company I ever came across.
Was this Review helpful to you?   Yes 16 No 10   
 
 
Business Reply to this Review by Webmaster business
Horizon Services Inc. - Plumbing, Heating, Air Conditioning 320 Century Blvd,
Wilmington, DE 19808
USA
Please note: This customer has Horizon Services confused with another company. Horizon DOES NOT do roof repair. Nor do we serve Southampton, PA. Please disregard this review.

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Horizon Services is the premier plumbing, heating, air conditioning, drain cleaning and sewer line services and equipment installation company in Delaware, Pennsylvania and Maryland. We offer repair, replacement, and preventative maintenance that can keep your air conditioning system running longer and more efficiently. Got a blocked or slow running drain When your sink, tub or toilet is clogged, don't grab a plunger grab a phone and call the drain experts at Horizon Services Horizon Services is The Heating Company Your Friends and Neighbors Call to Keep Warm All Winter Long From routine leaks and drips to major repairs to pipes, sinks and toilets, Horizon Services is THE plumbing company to call for fast, friendly, reliable service. The Horizon Service Partner Plan guarantees you the priority service you deserve as a valued customer and saves you money Horizon Services, Inc. is the Delaware Valley s largest home services company, ready to meet all of your needs for plumbing, heating, air conditioning, drain cleaning and sewer water line replacement. We proudly serve the following communities in , and Maryland , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , In Kent County, DE , , , , , , , , , , , , , , , , , , , , , , , , , , In Cecil County, MD , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , In Montgomery County, PA , , , , , , , , , , , , , , , In Delaware County, PA , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,