I had the transmission on our 02 Taurus rebuilt. The job was estimated to be a week to a week & 1/2. it took about 2&1/2 weeks. I understand that there was the sudden lose of a key employee. The final price was in line with the original quote. The rebuilt transmission seems to work fine and the standard guarentee is 12,000 miles or one year. You may purchase an extended guarantee of up to 3 years. The help were professional and curtious. I will post an update at a later date, as I put miliage on the car.