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Comcast Service Center

2 of 5 stars 20 Reviews

660 Mainstream Dr, Nashville, TN 37228
http://www.comcast.com
(615) 244-5900
 
At your Nashville, TN, 660 Mainstream Dr, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
 
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
5 of 5 stars
Aug 3, 2014
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
I drove over to the service center from Green Hills yesterday to exchange my Comcast modem for Comcast's modem/router...the router I was using was not Comcast and was constantly failing. Except for the long line (but it was Saturday), my experience... (More)
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5 of 5 stars
Jul 8, 2014
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
My tech Jamie #3183 was great. He accessed the problem, fixed it and had my phone in service in a very timely manner. I appreciated how quickly he resolved the problem. Thanks again Jamie.
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1 of 5 stars
Jun 24, 2014
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Our tech, Tim Blakeman, Tech#5329, was great! Our problem was no internet service. Tim took care of the problem; he made sure the internet worked on all our PCs, laptop and an iPad. We had been serviced the week before to no avail. Tim said he w... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Jun 18, 2014
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Comcast is terrible. Im so glad I switched over to dish where I have the SAME bill EVERY MONTH!
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
May 6, 2014
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Absolutely the worst customer service experience I have experienced. No customer service satisfaction period. Dreadfully pathetic and unprofessional. No care for customer needs whatsoever. Cancel Comcast get alternative service from a company that a... (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Apr 30, 2014
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Your information site isn't worth a flip. I have been trying for 30 minutes to get a person not a recording to make a complaint about getting mail from you addressed to another person, who as far as I know has not lived at my address for almost 15 y... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Sep 20, 2013
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Overpriced and constantly raising the costs. Getting assistance is next to impossible, or they want to charge you more money to help you.
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Aug 30, 2013
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Worst Service Ever and very pricey. had service changed of to new address on a Friday. call back in on Sunday for Internet to work and dont have record of new address, will have to call in Monday to a different department. Father picked up box from... (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Aug 19, 2013
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Comcast is by far one of the worst companies Ive ever interacted with, I'm amazed they are in business. Incompetence must be one of the traits they look for in their employees. Unbelievable
Was this Review helpful to you?   Yes 6 No 0   
5 of 5 stars
Aug 1, 2013
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
After 32 days of calling and making appointments with Comcast to set up my service, service tech Billy #3132 Showed up on my door step. He was absolutely excellent. For the first time since I ordered Comcast, it was finally working properly . He was... (More)
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1 of 5 stars
Jan 21, 2013
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Without a doubt, Comcast has the worst customer service of any vendor. We have been without TV service since Dec 24. We stay on hold for up to an hour and come away unsatisfied.....still no TV. We were told it was a box, and we have had three new... (More)
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
Nov 20, 2012
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
I wish I could explain my whole story on here, but I would take up to much time. Basically, I submit a payment through my bank, through Comcast website, or through a live person on the phone an the money goes out of my bank account, I get a confirma... (More)
Was this Review helpful to you?   Yes 7 No 0   
1 of 5 stars
Aug 23, 2012
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Tonight at 12:30 AM Comcast customer service phoned our home with an automated survey call awaking the whole family. This followed a call in the earlier afternoon where I was promised a call back (that never came) since " the computer was down" with... (More)
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1 of 5 stars
Aug 3, 2012
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
I have been on hold for a very long time. I have had comcast before, and now I remember why I switched services. Thanks to being on hold, I have had time to sit here and read the reviews posted by others. The bill never stays the same, so you nev... (More)
Was this Review helpful to you?   Yes 2 No 0   
5 of 5 stars
Feb 1, 2012
by anonymous
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
I'm very outraged with Comcast.Ive been a customer for 7 years and it's about time for me to get something else.They keep trying to over charge me.My bill NEVER stays the same.Their cable sucks, half the time it doesn't work.The Internet is VERY slo... (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Aug 10, 2011
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
VERY dissappointed in the way they do business. Have been going round and round for over 2 weeks to correct an over payment. Cannot get any results. Keep getting recordings and promises of a return phone call. Has really been a nigthmare and har... (More)
Was this Review helpful to you?   Yes 6 No 0   
5 of 5 stars
Jul 13, 2011
by Guest02804
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Lousy customer service. The phone number for customer service is constantly busy.
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Jul 9, 2010
by Guest44257
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Nobody answers this phone number. Comcast.com at least gave me somebody to talk to about correcting an error in their address database so that I could get service, but really did not help me in any way, other than getting snippy with me and directin... (More)
Was this Review helpful to you?   Yes 6 No 1   
1 of 5 stars
Jun 14, 2010
by Guest87434
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Crappy customer serice, don't expect your bill to stay the same. Their internet speed is not what is advertized, much lower. TV service quality is poor and their hd service is anything by mediocre. Stay away!!!
Was this Review helpful to you?   Yes 7 No 1   
3 of 5 stars
Dec 15, 2008
business
Comcast Service Center 660 Mainstream Dr,
Nashville, TN 37228
USA
Poor telecommunications system for customer service
My husband and I just moved to Nashville from Atlanta and signed up for basic cable with comcast and then the high-speed internet promotion. I needed some questions answered to help me more quickly receive my rebate on the modem associated with the... (More)
Was this Review helpful to you?   Yes 13 No 6   

Blogs

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Aug 17, 2013
09:19:25.0
My son works for Comcast in Nashville area. That place has gone to the dogs. He has worked there for more than a decade and the people ... (More)
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At your Nashville, TN, 660 Mainstream Dr, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment