All Occasion Florist

Feb 15, 2006 by GA from Nashville, TN

Not quality customer service
To start my husband tried to have flowers delivered by 1 on valentines day, you say a stretch, maybe, so i left my... (More) To start my husband tried to have flowers delivered by 1 on valentines day, you say a stretch, maybe, so i left my office at 230pm, but the office was still opened, when they closed no flowers had arrived. we called & asked for a refund, the ldy we spoke w/said no, claimed to be mgr, today i was told she wasnt. Anyway, this morning, no sign of an attepted delivery. no note, call etc at the office. Flowers were delivered wilted after 10am. i emailed and asked for more flowers/refund etc. They came to get the flowers & just kept stating, i was unhappy because of the 1pm time frame. Not true! as stated-no aplogy without "buts and ifs" and no evidence of any attempted delivery until the day after valentines day.they could have saved the holiday, by refunding on valentines night! instead my husband was upset he had nothing for me, on a day florist help to commercialize.  (Hide)

Was this Review helpful to you?   (17) | (9)   17 of 26 found this review helpful