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Mar 19, 2013
Mar 19, 2013
Graves Pool SuppliesHwy 544, Myrtle Beach, SC29572 USA
do not stand behind their products. had problems with a pool pump motor and wanted to replace the entire pump and motor. radar at graves asked us to let one of his techs look at it and assess the problem. upon inspection he said all we needed was... (More) do not stand behind their products. had problems with a pool pump motor and wanted to replace the entire pump and motor. radar at graves asked us to let one of his techs look at it and assess the problem. upon inspection he said all we needed was to upsize the motor and all would be well. 7 months later the new motor they installed failed. the bearings were shot and they said it was not covered by warranty because the seals had failed as well which allowed water to get into the motor and ruin the bearings. the seals are part of the motor, if they failed they must have also been defective. paid almost 600.00 for 7 months of a pool motor. will never use them again. (Hide)
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