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Country Shack1601 W Mcgalliard Rd, Muncie, IN47304 USA
Please be honest with your customers and stop deceiving them. Also, quit taking on more business than you can handle at one time. People HATE being lied to. I was told that my order of 7 shirts, one hat and two pairs of pants would be ready in less... (More) Please be honest with your customers and stop deceiving them. Also, quit taking on more business than you can handle at one time. People HATE being lied to. I was told that my order of 7 shirts, one hat and two pairs of pants would be ready in less than two weeks. Every time I called after that two weeks, I was given excuse after excuse why it wasn't ready; however, I knew that it was because they had taken on more orders than they could handle. After a full month, only half of my order was ready BUT IT WASN'T THE STYLE OR COLOR OF SHIRTS THAT I HAD ORDERED!!! I wanted a certain style and color that their store did not carry but the owner found what I wanted in a catalog so I ordered seven shirts with the embroidered name of my husband's business on them. When I went to pick them up, I was shocked to find that THE SHIRTS WERE NOT WHAT I HAD ORDERED! To my dismay, the owner lied and told me that those were indeed the ones that I ordered because he did not carry the ones I described in his store. I told him that that I knew that and that this was the reason why I ordered them from one of the catalogs he showed me....all the time while acting totally clueless (he's not a good actor though!). He then lied to me again (to try to save his hide and to make me think that I was the crazy one) and said that none of the catalogs that he carries has the type of shirt that I described (it the very popular layered-look style). I was so angry about being lied to that I asked for a full refund, which was given to me without any problem. I am SO upset that I wanted an entire month for NOTHING! I will NEVER EVER take my business to Country Shack again and I will warn others that need this type of service to take their business else where. (Hide)
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