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Aug 30, 2013
Aug 30, 2013
Sam's Club7325 Jonesboro Rd, Morrow, GA30260 USA
I do not usually write reviews but it has got to where you go to any Sam's store and you have to walk all over the store to find someone that can help you and then come to find out the item you bought there before is no longer carried at this store.... (More) I do not usually write reviews but it has got to where you go to any Sam's store and you have to walk all over the store to find someone that can help you and then come to find out the item you bought there before is no longer carried at this store. you have to go to 3 stores to find what you are looking for or go home and call other store and get put on hold for 15 minutes while they try to find someone who might know what they are doing. I do not understand why one store will carry one item and another store does not. This makes it very hard for shopping at Sam's and I for one and I know some others that is very disappointed in the service and when you get used to buying items there and they no longer have them. Bad service when you have to drive to another county to get you item. Very aggravated. (Hide)
Poor customer service. When you call the store, they will put you on hold for as long as you will hold. Person (s) answering phone cannot help. Will call all over the store to finally find someone who can answer a simple question.
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