Prospectors Property Management Inc17770 N Monterey Rd, Suite A, Morgan Hill, CA95037 USA
Super service! I have rented several places and have found that Prospectors is the most professional company I have... (More) Super service! I have rented several places and have found that Prospectors is the most professional company I have worked with. I rented a home for 2 years and found their staff to be very friendly and helpful. They were very honest with me at my move out and I was able to get my full deposit back. (Hide)
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(1)7 of 8 found this review helpful
Prospectors Property Management Inc17770 N Monterey Rd, Suite A, Morgan Hill, CA95037 USA
HORRIBLE SERVICE, WORSE EMPLOYEES!!!
Should have known during the application process that this experience... (More) HORRIBLE SERVICE, WORSE EMPLOYEES!!!
Should have known during the application process that this experience wasn't going to be good. Took a couple weeks, several phone calls and emails to get through the rental process simply because the manager didn't fully read through what we had given her and she kept asking for information previously submitted.
1st day of rental: Enter house to find closets had clothes, tons of personal items, trash and holes in the walls.
Property company REFUSES to go see the state of the house and won't listen to anything over the phone. We don't even have working keys to the home!!! Property manager speaks over you and argues over items that she hasn't even seen since she is "too busy" to go see the home SHE IS RENTING! Company failed to do their due diligence by reviewing property's habitability by checking out the house before renting.
Although they have got cleaning crews in, the situation has been handled horribly by the staff. DON'T RENT FROM THEM!! (Hide)
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(11)5 of 16 found this review helpful
Prospectors Property Management Inc17770 N Monterey Rd, Suite A, Morgan Hill, CA95037 USA
CRUCIFY THE MESSENGER IF YOU MUST! This home was supposed to be made ready by the owner. The owner assured us the... (More) CRUCIFY THE MESSENGER IF YOU MUST! This home was supposed to be made ready by the owner. The owner assured us the property was ready to live in. Prospectors inspected the home 2 days prior to occupancy, found it in unsatisfactory condition and informed the owner that repairs, etc. were needed prior to tenant occupancy. Owner did not take appropriate action and tenants arrived to find home in state of disarray. We are sorry. There was nothing Prospectors could do seen as we had no authority and money to make necessary repairs. Naturally, tenant's temper flared. Guest writing comment (tenant) was very mean, insolent and rude to staff. Tenant was informed of landlord's wishes and refused to believe otherwise. Staff, after numerous attempts to calm down tenant, was left with no recourse to respond in-kind to tenants beligerent behavior. We are sorry this happened. My advice, do not rent from this landlord! (Hide)
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