Staff was nice but place was very run down and housekeeping was poor at best. Mother-in-law there for 5 months before she died. We pre-paid December co-payment several days early due to scheduled vacation. She died while we were gone and the nursing home never refunded the balance of our co-pay even after repeated attempts to collect from them. They were to charge us for 6 days of private pay status but they kept all of our payment without refunding the $2000 balance they owed. They repeatedly gave us the runaround on the phone with different excuses each time. I wouldn't put a dying flea in this place and would definitely warn others not to trust them.