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Sears Hometown Store1170 Celebration Ave, Moneta, VA24121 USA
Very poorly managed. One year ago, I tried to buy $11,000 worth of Electrolux appliances. I could have bought them online through the Sears website, but I thought I would help out the new store in this small community. They completely messed up the... (More) Very poorly managed. One year ago, I tried to buy $11,000 worth of Electrolux appliances. I could have bought them online through the Sears website, but I thought I would help out the new store in this small community. They completely messed up the order, and I ended up getting them through USAppliance online. They didn t seem to care, which was odd because they had recently opened and were supposedly locally owned and operated. This is a very small community. Today I arrived to buy a chain saw that was advertised in a sale starting today. The flyer said limited quantities. I was the first person at the store, and they had no saws. No rainchecks. And weren t getting any saws. Manager should have followed up and made good on the ad in some way. But wasn t willing to help and just said that they weren t going to have any of the advertised saws. I will never go back to this store.Poor management, poor attitude (Hide)
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Sears Hometown Stores provides products and services in Home Appliances, Home Electronics, Lawn & Garden, Fitness, Tools and Household Goods to customers in smaller communities.
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