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Dec 15, 2009
Dec 15, 2009
Computer Store1300 Schillinger Rd S, Ste W6, Mobile, AL36695 USA
This is unfortunately the only authorized Mac repair center in Mobile, the only reason for walking in their doors. I brought a laptop in for a minor repair that they diagnosed and assured me they would order parts the next day and I'd have my machin... (More) This is unfortunately the only authorized Mac repair center in Mobile, the only reason for walking in their doors. I brought a laptop in for a minor repair that they diagnosed and assured me they would order parts the next day and I'd have my machine back the day after. All covered under my Apple warranty. The next day came and went, I then called them to ask what was going on - no parts yet, but it's the warehouse's fault, not theirs of course. I then went to pick up my machine and wait for the parts to come in, no problem they said - the relevant parts and a replacement battery ordered and all covered. Several weeks later, I called them again, apparently they finally had the parts but now I needed to pay them out of my pocket! They told me I should call Apple to sort out their billing mess. I spoke to Apple, they told me that shop had not ordered/received official parts since July (6 months ago). It is a disgrace that these guys are an 'authorized' shop - they are liars and scammers (Hide)
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