On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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May 24, 2013
by anonymous
5
May 24, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
I like the service I get at Superior Brookdale Ford--they point out what I need or will need to have serviced in the future on my Mercury, without being pushy. The staff is very pleasant. The whole experience has been very positive and I am happy.
Business Reply to this Review by Micheal
May 23, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for your feedback. I am sorry that the service and wait time was not up to our highest standards. Please feel free to contact me at your earliest convenience so that we can further discuss these issues. Micheal Sehr - Sales Manager
Business Reply to this Review by Micheal
May 23, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for for this review! I am happy to hear that our staff and inventory was outstanding. We hope to see you again for your vehicle's first service visit. Make sure to follow on Facebook and Twitter for service specials. Micheal Sehr - Sales M... (More) Thank you for for this review! I am happy to hear that our staff and inventory was outstanding. We hope to see you again for your vehicle's first service visit. Make sure to follow on Facebook and Twitter for service specials. Micheal Sehr - Sales Manager (Hide)
Business Reply to this Review by Micheal
May 23, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for for this review! I am happy to hear that our staff and inventory was outstanding. We hope to see you again for your vehicle's first service visit. Make sure to follow on Facebook and Twitter for service specials. Micheal Sehr - Sales M... (More) Thank you for for this review! I am happy to hear that our staff and inventory was outstanding. We hope to see you again for your vehicle's first service visit. Make sure to follow on Facebook and Twitter for service specials. Micheal Sehr - Sales Manager (Hide)
Business Reply to this Review by Micheal
May 21, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for your kind words! It's great to know that you received excellent service and that our service adviser made sure you were aware of what was going on during the entire process so that there were no surprises. I thank you for recommending... (More) Thank you for your kind words! It's great to know that you received excellent service and that our service adviser made sure you were aware of what was going on during the entire process so that there were no surprises. I thank you for recommending us and we hope to see you for your next service visit. Micheal Sehr - Sales Manager (Hide)
Business Reply to this Review by Micheal
May 21, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for this review! I am glad that you received excellent customer service and that you were informed during your entire visit. We hope to see you again soon. Make sure to follow us on Facebook and Twitter for special offers. Micheal Sehr - S... (More) Thank you for this review! I am glad that you received excellent customer service and that you were informed during your entire visit. We hope to see you again soon. Make sure to follow us on Facebook and Twitter for special offers. Micheal Sehr - Sales Manager (Hide)
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
The salesperson we had was great. He took his time and told us about all the features and how to use them and also made us feel very comfortable to ask questions.
Business Reply to this Review by Micheal
May 21, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for this review! I am pleased to hear that your salesman was patient by explaining all the features and answering all your questions. We hope you remember us for your vehicle's next service visit. Follow us on Facebook and Twitter for curr... (More) Thank you for this review! I am pleased to hear that your salesman was patient by explaining all the features and answering all your questions. We hope you remember us for your vehicle's next service visit. Follow us on Facebook and Twitter for current offers. Micheal Sehr - Sales Manager (Hide)
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
I have been a customer of Superior Ford for ten years since I bought my first Ford Escape. I loved my car then and I am very excited about my new one. My salesman David Slipka was great. He was patient and understanding with me as I made my decisi... (More) I have been a customer of Superior Ford for ten years since I bought my first Ford Escape. I loved my car then and I am very excited about my new one. My salesman David Slipka was great. He was patient and understanding with me as I made my decision. Thank you. (Hide)
Business Reply to this Review by Micheal
May 20, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for this wonderful review and your loyalty to our dealership! It's great to hear that David was a great salesman and did everything possible to help you pick the perfect car. We anticipate your next visit with us. Make sure to follow on Fa... (More) Thank you for this wonderful review and your loyalty to our dealership! It's great to hear that David was a great salesman and did everything possible to help you pick the perfect car. We anticipate your next visit with us. Make sure to follow on Facebook and Twitter for current offers. Micheal Sehr - Sales Manager (Hide)
Business Reply to this Review by Micheal
May 16, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for this review! It's awesome to hear that ours staff and service is outstanding. I thank you for recommending us and we hope to see you again. Make sure to follow us on Facebook and Twitter for current offers. Micheal Sehr - Sales Manager
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
I went in to get my battery checked because my car kept dying. At first they told me the battery was fine and offered to do a $65 diagnostic check to try and figure out the problem. They ended up finding that it really was my battery and installed a... (More) I went in to get my battery checked because my car kept dying. At first they told me the battery was fine and offered to do a $65 diagnostic check to try and figure out the problem. They ended up finding that it really was my battery and installed a new one without charging me for the diagnosis. Just one example of the great customer service I always get when I'm there! (Hide)
Business Reply to this Review by Micheal
May 16, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for taking the time to write this review! We strive to provide the best service to our customers and by realizing that the issues was just the battery we didn't want you to have to pay more than you had to. We cannot wait till you next vis... (More) Thank you for taking the time to write this review! We strive to provide the best service to our customers and by realizing that the issues was just the battery we didn't want you to have to pay more than you had to. We cannot wait till you next visit with us. Make sure to follow us on Facebook and Twitter for special offers. Micheal Sehr - Sales Manager (Hide)
Business Reply to this Review by Micheal
May 16, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for this review! I am glad that you took advantage of our swift yet effective service process and our price match with competitor coupons. We hope to see you again for your next service visit. Make sure to follow us on Facebook and Twitter... (More) Thank you for this review! I am glad that you took advantage of our swift yet effective service process and our price match with competitor coupons. We hope to see you again for your next service visit. Make sure to follow us on Facebook and Twitter for current news and offers. Micheal Sehr - Sales Manager (Hide)
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
I was very happy with the quality of the work done by the servicing department. However, I am very disappointed in how many problems I've had with my new Taurus. The quality has not met my expectations and I am not sure that I will buy a Ford again.
Business Reply to this Review by Micheal
May 13, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
I would like to sincerely like to apologize for your visit to our dealership. We strive to have 100% customer satisfaction in all aspects of our dealership and we regret to hear of your experience. We would like to further understand what happened a... (More) I would like to sincerely like to apologize for your visit to our dealership. We strive to have 100% customer satisfaction in all aspects of our dealership and we regret to hear of your experience. We would like to further understand what happened and work towards a resolution. If you would be so kind to contact me at your earliest convenience. Micheal Sehr - Sales Manager (Hide)
Business Reply to this Review by Micheal
May 13, 2013
business
Superior Brookdale Ford9700 56th Ave N, Minneapolis, MN55442 USA
Thank you for this review! I am glad to hear that you received excellent customer service and we anticipate your next visit with us. Make sure to follow us on Facebook and Twitter for special offers. Micheal Sehr - Sales Manager
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On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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