I am baffled by my recent experience with Reynolds Slate & Tile Roofing Company. I used them about 5 years ago for major work and called them about 3 months ago for a small job to replace tiles blown away by a wind storm. They immediately came, provided an estimate and said they would do the job within 2 weeks. Weather was not cooperative so 4 weeks passed, and I followed up. They returned my call and said they would be there next week. Another 3 weeks passed and still no one showed up. I called and again they returned my call and said theyd be there next week. For the past 3 or 4 weeks Ive left several messages and no one has returned my call. All calls go to an answering service, so unless someone calls you back, there is no one to speak to. Its astounding and frankly dumb business that they would just ignore me. I proved to be a loyal customer by calling them after 5 years. And even though this was a small job, they know my roof is 17 years old and will eventually need to be replaced, and of course I would have gone with them. In addition, a neighbor who needs major roofing work asked me if I knew of anyone, and I would have referred Reynolds. But because of their complete disregard of their customers, they may have lost a small job, but more importantly, lost a loyal customer who would have provided them with more work over the years. As a result, I went with a competitor who will get my long term loyalty and commitment, and who received a referral to my neighbor. Thanks for nothing Reynolds Slate & Tile Roofing Company.

honest ,affordable, reliable,Neet AND CLEAN