Showed up fast and towed me to dealer. Felt very comfortable with them.

My car engine dies at a busy intersection. (Illinois and Andrews Hwy). I google towing and call Action. The lady dispatcher says it will be 45 -60 minutes. I look up the number of the next towing company (B & B). Before i can call B & B a cop (super helpful guy) pulls up behind me. I tell him I called Action. Cop says, "I'll call them and they'll get here faster." Cop calls them. Cop and helpful bystander push my car into nearby CVS parking lot. 30 minutes later Action shows up and the driver says that will be $170. I say, that's kinda high for a short tow in town. He says it would be $105 if you had called, but the cop called so it's $170. I told him I did call, but dispatch says they have no record of my call. So pay $170. Now.

I said, "you can go." I'll call B & B. $80. Done.

I called Action Wreckers on a Tuesday evening at 7:44PM. They told me it would be 45 minutes to pick up my car which had broken down on Loop 250.

At 8:31PM I called them again and was told it would be 15 minutes.

I called at 8:49PM and was told that they would be there sometime, they worked for the police too, and were always on call.

I took it to mean I was nothing and cancelled my tow.

Crashmasters were there 20 minutes later, from Odessa.

Non-professional, non-businesslike, and non-caring. Don't call Action Wreckers if you value your time because they don't.

Wow, very professional, on time, friendly dispatcher and awesome driver. Thanks y'all

Just one of the best company really good group of people to work with and do business with I known the owner for a while and is one of the best guys I know

I needed a tow to move my truck within the city. When I called they said I was looking at an hour wait, however they showed in like 20 minutes. The man that came was friendly and took care of busy. I would definitely recommend them.

Friendly, helpful service. When we went to clean out my son's vehicle after the accident, we didn't think we would find his wallet or envelope from the bank since he had just cashed his check. His wallet was still there with everything still in it and the cash was turned into the office waiting to be picked up. I will use this company anytime I need service. You don't find people like this everyday. Thank You!!!

The absolute worst costumer service I have ever come across. From the lady at the front desk to the manager, they were rude (hang ups, laughing in my face, etc.) AFTER damaging my car. Not only could they not do a simple tow without causing significant damage to my vehicle but they proceeded to act unprofessionally as I tried to address the situation. A completely infuriating experience.

The absolute worst costumer service I have ever come across. From the lady at the front desk to the manager, they were rude (hang ups, laughing in my face, etc.) AFTER damaging my car. Not only could they not do a simple tow without causing significant damage to my vehicle but they proceeded to act unprofessionally as I tried to address the situation. A completely infuriating experience.

Do not waste your time with this company. We called Action Wrecker and asked them to tow a student that was parked in our member's parking. We were told we had to have permission from the school, which is a bold face lie. Upon speaking to the police we were informed that was not true. These people should change their name to "No Action Wrecker"...they are so full of it.

Excellent service, very friendly, exceptional customer service.