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Dec 27, 2009
Dec 27, 2009
Record Times HeraldPO Box 2096, Middletown, NY10940 USA
After weeks of sometimes getting my weekend paper and sometimes not receiving the paper, I am cancelling my subscription. When I call The Record offices, I am constantly rerouted and cut off.Their customer service is atrocious. I usually ended up ha... (More) After weeks of sometimes getting my weekend paper and sometimes not receiving the paper, I am cancelling my subscription. When I call The Record offices, I am constantly rerouted and cut off.Their customer service is atrocious. I usually ended up having to go and pay for a newspaper I have paid for already. Cancelling my subscription. Much less of a hassle to get up and go get paper rather than waste my time on the phone dealing with a company that could care less if you received your paper. (Hide)
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