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Apr 16, 2013
Apr 16, 2013
D & D Tires2433 Us Highway 25 E, Middlesboro, KY40965 USA
My son went to D & D Tire 4 a quote on a squealing fan belt checked in fear it could be an alternator. He explained to the technition that he was limited on money and to be sure tell him the cost first,he was told to leave the veicle and to check on... (More) My son went to D & D Tire 4 a quote on a squealing fan belt checked in fear it could be an alternator. He explained to the technition that he was limited on money and to be sure tell him the cost first,he was told to leave the veicle and to check on it later.5 hours later he received a call, it wasn't a price quote but it was finished!!! I took my son to pick up his vehicle and to our surprise it costed $125.00 to fix a loose fan belt? We asked what exactly did they do since the receipt had little to no details on it. We were told they replaced some bolts, well I wanted to see the $125 bolts and to my surprise when we raised the hood the top alternator bolt was missing. I showed it to the mechanics and the one began to get defensive and was very rude and loud and at one time yelled over me to say "I'm the one doing the talking"!! He said he hadn't worked on this type (GEO Tracker) he said it took 2 guys 4 hrs to drillout 2 bolts. Nothing was ever offered to be resolved so we left. (Hide)
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