I had no clue about hair loss from chemotherapy or how to go about getting a wig. Jackie was wonderful. She told me what to expect and took time to fit me with a wig that I felt looked the most like my own hair, taught me how to put it on and how to care for it. The shop has all kinds of items for people dealing with cancer treatments. They were also very helpful with my insurance claim-they submitted more paper work than they needed too just to make it easier for me.Everyone was just wonderful. I can't thank them enough.And there were no extras-everything I needed to care for the wig was included.