This is the agency has the WORST collection practices. The agents are rude and discourteous. They are NOT helpful and act as if they are not even human. Luckily I don't have to deal with them any more but I feel for anyone who has to. Please just pay the provider and keep CAS out of your life.

THIS IS THE WORST COLLECTION AGENCY I HAVE EVER TALKED TO THEY ARE SO RUDE. THAT DOES NOT MAKE PEOPLE WANT TO PAY YOU HELLO I WILL PAY THE PROVIDER BEFORE I EVEN ANSWER THE PHONE ARE TALK TO THESE PEOPLE. GOOD LUCK TO EVERYONE THAT HAS TO DEAL WITH THEM.

If you have an account with this agency, God forbid, do not bother asking for assistance because they will put a "supervisor" on the phone with you and refuse to help in ANY way. I work closely with a HUMANE collection agency and it was a shock to me to be so rudely treated. I will be paying the bill directly to the provider and by-passing this agency altogether!