Major's Select Collision Center
269 Mulberry Dr, Mechanicsburg, PA 17050
717-766-4461
PHOTOS AND VIDEOS
Sam & Jerry's Garage
62 E Chapel Ave, Carlisle, PA 17013
Wrenchrite Auto Care
7050 Carlisle Pike, Carlisle, PA 17015
REVIEWS Write a Review
12/30/09
Provided by YP.comI was in a minor accident with damage to front bumper, hood, pass. fender, pass. side mirror. I received a check from the other parties insurance, but wanted to order my own aftermarket parts (front bumper and side mirrors) discussed this with the shop ahead of time and they were fine with it, so far so good. Car goes in on a Monday and was estimated about 4 days of work. They removed pieces from my old bumper to make the new one work, didn't ask me if they could destroy my old bumper, I had plans to fix it up and re-sell it, now I can't. The new bumper came primered already, so they just painted right over, a good shop should have stripped it down to the material and re-primered it themselves. They said they can't guarantee their work on the bumper now, gave me an option to either have them sand it down and re-do it or just do the best they could with the way it was, well because they were taking so long already and I didn't want to go over my allowed estimate time I told them to just do the best they could. It was Thursday and I'm getting impatient, I hear no progress from them, so I stop in they tell me the car would be done the next day, next day came they tell me the next day it will be done, ended up not even getting painted until Saturday. When I stop in on Monday, I see my car sitting outside painted, but then I notice that the mirrors weren't installed. Talked to the girl and they weren't even painted, so I tell them to paint them, she says it'll be done the next day, on my way driving home she calls me telling me I need to stop in again to talk to them about something. When I get there, they show me the pass. side mirror and part of the stud section that holds the mirror up is broken off, they tell me that the screws that came with the mirror are too short and try to b.s. me that it wasn't their fault. I'm upset but I don't care anymore, I'll fix it myself, just paint it. So they paint it, I get them back, and when I go to install it, notice that they never re-installed my chrome window trim correctly which is how they broke the mirror because it didn't align correctly. They didn't even offer to take off any money of my final bill then either.
Summary:
Very disappointed in my experience at this shop. I wouldn't recommend them to anybody! Afterward I talked to someone else who had taken their car there and they had bad experiences there as well.
They broke things on my car, couldn't guarantee work, way over their estimated time, horrible communication, lazy service and they lied to me.
Only thing good I can say about them is that the paint job was pretty good (excluding bumper).
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- General Info
- At Select Collision Group we provide quality auto body services. We paint and provide body repair for your damaged vehicle, and we have four convenient locations in Central Pennsylvania. Rest assured that our auto body shop is on your side. You rely on your car. Rely on us to get you back in your car and on the road quickly and with peace of mind! Serving Hershey, Harrisburg, Carlisle, Hanover & Surrounding Areas Whether you need painting services or body repair, our experts and equipment do the job right the first time. We offer an in-house mechanical department as well as a lifetime warranty on all paintwork. Because an auto accident can be a stressful and disturbing event, our staff is trained to understand and will help you through the entire process. We will even assist you with your insurance claim and answer any questions you may have.
- Extra Phones
Fax: 717-766-4194
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Categories
- Auto Repair & Service, Automobile Body Repairing & Painting
- Services/Products
- Vinyl Top RepairsSunroofsUndercoatingWindow LetteringAuto Body CustomizingPaint RepairTruck Body RepairWheel AlignmentCollisions RepairPaintless Dent RepairCollision Services
- Chip & Scratch RepairFrame StraighteningCustom PaintingAuto Body Trim RepairAuto AlignmentRustproofingBrakes Service & RepairClear Coat FinishesColor MatchingDent RepairPinstriping
- Payment Options
- Accreditation
Certified
- Other Information
Parking: Lot
Carlisle Auto Care Center
473 East North Street, Carlisle, PA 17013