Rude, customer service. Moved on June 6th, was billed for the rest of the month, but the worst part was that they could not pick the container up until July! a month after cancellation.

They refuse to answer emails - routinely lose all information/forms faxed to them giving them charge card billing info.(including my personal 3-digit code on the back of my card I don't think they should even require to be faxed as they lose the information!!!!) One person calls and says received - next says we never got... They had acct. set up on direct bill to charge card - card updated to new exp. date yr. They refused to take over the phone - they said they tore up all my signed forms - asked me to fax again - was repeatedly faxed - they repeatedly lost... Today I get a delinquent past due bal. bill - "YOUR Service is at risk of interruption" and they charged my charge card. What inefficient billing people they choose to employ. Major frustration trying to deal with these totally incompetent people!!! Phone line must be off the hook - they have a constant busy signals. Not enough lines?