American Petroleum Home Heat

Oct 17, 2009 by anonymous

I would strongly recommend against using this company for Fuel Oil. There are others out there with better customer... (More) I would strongly recommend against using this company for Fuel Oil. There are others out there with better customer service. I called October 16, 2009 for the current price and was told that they hadn't delivered oil to me since 2007 and then the girl on the line questioned if I had been buying oil from somebody else since 2007. This had nothing to do with my desire to buy 500 gallons of oil since I have 2 tanks that are dry. She told me there was a note that they were not allowed to sell me oil. I asked for an explanation and she said that's just the way it is. I asked to speak to a manager or owner and was put on hold for some time and she came back with the same reply and hung up on me. I tried to call back but she wouldn't talk and continued to hang up on me. O well. Guess they didn't want to sell 500 gallons at 2.349. POOR CUSTOMER SERVICE! I would have at least expected the owner or manager of a small company to explain why this note was on my account. O well.  (Hide)

Was this Review helpful to you?   (1) | (0)   1 of 1 found this review helpful