Choice Heating & Air Conditioning Inc

Aug 5, 2009 by Katherine

I was thoroughly satisfied with our first encounter with this company. First, before I even set up an appointment,... (More) I was thoroughly satisfied with our first encounter with this company. First, before I even set up an appointment, Brian asked many questions about the problem we were experiencing. Then he suggested a couple of things to check that could have been quick fixes over the phone (read: FREE). It turned out that we needed a service appointment. I called early in the morning, & he said he could come late that day (after 5:00 p.m.). At 2:30 p.m., he called to see if he could come early (I can honestly say this has NEVER happened to me before), & he arrived 30 minutes later. He took great care to explain the problem, what he was doing to fix it, & future issues we might face. He explained other things about the system & answered any heating & air conditioning questions I could think to throw at him during the visit. It is obviously the company's policy to develop long term relationships with customers. He even let my 4 1/2 year old hover while he worked. They have a new customer for life.  (Hide)

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