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General Enviromental Services Inc930 Eastern Avenue, Malden, MA02148 USA
Do not recommend... fly by operation with poor customer service This company dropped glue traps and snap baits for $250. They also put glue traps in places that were inaccessible or... (More) This company dropped glue traps and snap baits for $250. They also put glue traps in places that were inaccessible or concealed (slid under things). In fact, I could not locate a rotting mouse and had to call them back for help. I spoke with Peter (an owner) who was very dismissive and condescending. I asked what I get for my $250 besides glue traps that I could have laid myself. He sarcastically suggested that I pursue a career in catching mice. I told him that I was simply trying to understand how I was supposed to first find, then manage glue trap disposal of live, often bloody mice stuck to traps. I told him I didn't see the value of what his company did and he was too busy mocking me to provide a real solution. I was never rude to Peter and I treated him professionally - I wish he had returned the favor to me since I paid for the service. (Hide)
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General Enviromental Services Inc930 Eastern Avenue, Malden, MA02148 USA
It is unfortunate that the person making this review came away with this perception of General Environmental... (More) It is unfortunate that the person making this review came away with this perception of General Environmental Services, Inc. We have been in the pest management business since 1979, we are a family owned and operated business that takes customer satisfaction very seriously. I do not recall this conversation, however by the tone of the review it sounds as though the person did not value the service that was performed and hoped that the mice would simply disappear. We follow up our service for mice, usually within seven days, to pick up and dispose of any dead mice so that the customer does not have to. Again I am sorry for your perception of my Company. (Hide)
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