The original Talbots on Forsyth Road was a wonderful place to shop. They had excellent customer service and a very nice variety of well made clothes. I have shopped at the new Talbots at River Crossing and have been extremely dissatisfied with the clothing and the service. "Just look over there and you should find it." The staff has changed several times. and they appear more interesting in visiting with each other and what they are going to do after work. I also shop at various Talbots while we are on vacation. Most of these stores still provide some customer service. I am very sadden to see what has become of this nice shop. I had no idea business was so good that customers really do not matter or need any attention. Many of my friends have had this same experience and are no longer shopping at this store. Dillards and Belks are in the same shopping area. I have found their clothes are much nicer, better priced and customer service is good. Sad Talbots does not need us.