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Riverside Ford Lincoln INC.2089 Riverside Dr, Macon, GA31204 USA
They say third times the charm. This review is in regards to the body shop. My bumper cover had minor damage needed to be replaced. The new bumper cover had a divot. The second time the car came back with the tip of the bumper crunched and rough pai... (More) They say third times the charm. This review is in regards to the body shop. My bumper cover had minor damage needed to be replaced. The new bumper cover had a divot. The second time the car came back with the tip of the bumper crunched and rough paint. At this point I requested a mgr. I got the assistant mgr. We made arrangements to bring the car back. I am in a rush to get to work, and now the Mgr wants to look. He said everything the asst mgr said 2 days before was meaningless. On the third try the bumper is OK ;however it had a bit of bondo or some kind of white residue smeared on the bumper.
Near the end ,the Mgr. seemed to be upset with me for finding their mistakes even though I was polite, never raised my voice or used language.
At one point I asked about a warranty and if the bumper was used. They said, "This is Riverside Ford we only use new. " I could tell they were proud of name and their reputation. Well based on my experience they have nothing to be proud of. (Hide)
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