Royal Auto Insurance
19018 Forest Rd, Lynchburg, VA 24502
434-385-7009
PHOTOS AND VIDEOS
Liberty Mutual Insurance
Serving the Lynchburg area.
REVIEWS Write a Review
03/30/15
I WAS VERY DISAPPOINTED IN THE CUSTOMER SERVICE MY WIFE AND I RECEIVED TODAY WHILE SHOPPING FOR A VEHICLE AT THIS CAR LOT. THE SALES REPRESENTATIVE WAS VERY SHORT WITH US AND ACTED LIKE HE COULD CARE LESS IF HE SOLD US A VEHICLE OR NOT. IN FACT MR. GARY COLEMAN THE SALES ASSOCIATE SAID WE WERE WASTING HIS TIME. WHILE IN FACT WE TRYING TO EXPLAIN WHAT WE WERE SHOPPING FOR IN A VEHICLE. WE DID LOOK AT A TOWN AND COUNTRY VAN WE LIKE THERE AND WANTED TO KNOW MORE ABOUT THE VAN WHICH HE COULD ONLY TELL US IT WAS LOADED AND DIDN'T BOTHER TO GO INTO ANY MORE DETAIL. SO WE DECIDED TO GO A HEAD AND START THE PAPER WORK FOR THE VEHICLE DESPITE HIS RUDENESS WHICH CONTINUED THROUGH OUT THE PROCESS UNTIL FINALLY WE TOLD HIM WE WERE GOING SOMEWHERE ELSE. MR. GARY COLEMAN IS THE PRIME EXAMPLE OF A GRUMPY OLD PREJUDICE MAN. HIS MANAGER WAS NO BETTER. WE.LEFT VERY DISAPPOINTED AND HUMILIATED.
- Extra Phones
Phone: 434-385-7000
- Hours
- Regular Hours
Mon - Fri: Sat: - Category
- Auto Insurance
- Payment Options
- AKA
Royal 221