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Babies R Us - Louisville4623 Shelbyville Road, Louisville, KY40207 USA
My daughter in law forgot to use her 15% off coupon for items on her registry. She had the items in the car but thought if she presented the receipt they could just adj. They made her bring back all of the items,return them, then the clerk restocked... (More) My daughter in law forgot to use her 15% off coupon for items on her registry. She had the items in the car but thought if she presented the receipt they could just adj. They made her bring back all of the items,return them, then the clerk restocked them, and she followed her and proceeded to get the items back off the shelf and purchase again. She also registered for a blanket, only pink was available, but was purchasing blue and they refused to allow the 15% discount due to color. She had to go to customer service, get the registry gun, scan the item and then could have the discount. This does not quality as customer service but a disservice to a loyal customer. I would not recommend this store to anyone. They do not even deserve one star. (Hide)
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