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Apr 17, 2012
Apr 17, 2012
Aaa Kentucky Driver Training321 Whittington Pkwy, Louisville, KY40222 USA
Last night I was sitting in a parking lot in Downtown Louisville and my car wouldn't start. I called AAA and was told that they lost a contract with a tow company and I would be waiting 4 hours for a truck. I even explained that when my husband came... (More) Last night I was sitting in a parking lot in Downtown Louisville and my car wouldn't start. I called AAA and was told that they lost a contract with a tow company and I would be waiting 4 hours for a truck. I even explained that when my husband came down to sit with me he had to bring our 10 yr old son. I didn't get home till after midnight and that was thanks to Dave's Towing b/c he had to call our own truck. I have no idea what I paid AAA for! We are GOLD members have been members for 18 years and as of TODAY we WON'T be any longer! I think that is pathetic customer service! But, to make me feel better the supervisor told me that they even have customers sitting on the expressway waiting for trucks!!! They should be ashamed to even admit that!!! I also asked this same supervisor, Trish, if she would sit downtown w/ her son at night for 4 hours and she said "No, I would call another company" Great answer, Trish (Hide)
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