I paid extra to have Mail Boxes and More mail a package to Australia for me. When the package was returned to me the next day by the Post Office with no indication as to why, I called Mail Boxes and More and was informed that I would have to take care of the matter myself. As a result of Mail Boxes and Mores refusal to take responsibility for its service for which I paid extra and its unwillingness to stand behind the service it was engaged to provide, I have had to spend a considerable amount of time resolving the matter with the Post Office, including an extra trip. (Oddly enough, I was informed by a representative of the Post Office that Mail Boxes and More should have taken care of the matter). I WILL NEVER USE THIS SO-CALLED SERVICE AGAIN, AS IT IS UNRELIABLE AND INCONSIDERATE OF ITS PUBLIC.

Excellent customer service I went to Brentwood Ship & More (formally known as Mail Boxes Etc) to make copies of my travel documents late in the evening. I forgot my original documents (left on the copy machine) and went home. I realized my original documents were missing around 10 pm and our flights were scheduled next day early morning I was so upset as all of our family may not go for the vacation because of me. I found Maxs (he is the manager) home telephone number and call him 10.30 in the night. I was astonished when he said he will come to the store get my docs. Normally you expect an angry man, but max came with his nice smile and apologized me for waiting !!!. He gave my documents and wished me a nice vacation. I cannot find any better customer service than this. a happy customer

I have been a customer for about 8 years; No matter the what the situation might require, they have always been able to surpass my expectations and 'deliver the goods.' 'Max' Tennakoon is the manager of the office on Barrington and represents the Company at the highest level of professionalism and service.

I ship from this store all the time. They pack well, they're fast and friendly. I've never had a problem with anything I've shipped. Great service!

THE BEST OUT OF BEST This location is the best mail place I have ever seen. Max and staff provide Personalized customer service beyond expectations. They can pack anything from a small gift to furniture. Most of the Brentwood community use this location. We can depend on their services for all our shipping, packing and Notary services. Max and this location are gift to the Brentwood community. Max has never let anybody down rather treat everybody with a beautiful smile. We love to visit max because we feel he is part of our family.If you visit once you will go their for rest of your life. That is why this is the best of best. Debra Spitzer, MD

This location is great. They know what they are doing. The prices are very reasonable. I am customer for many years with mail box services and shipping. The most I am happy with is the " reliability factor" . I can depend on them to receive my mail and sending packages. Austin Fernando

Fast service and helpful staff I had a great experience here when trying to set up a location for my home business - I was able to get a PO box with a street address. I would recommend this store to any of my friends!

The people here were very helpful with getting my home business set up with a PO box with a real street address, plus I can call in and see if I have gotten any mail without making an extra trip. I highly recommend Brentwood ship and More for any business.