We used this company in 2013 ! Martin called and gave a time frame in witch he would get the xmas lights back up after several no shows I received a call from Martin he said that he knew I was angry but the price he gave me was because we were seniors ! and he was losing money ! I never asked for a discount I wanted the lights up because my wife loves xmas and she is in her second year of being cancer free coast was never a problem with me !! I am not sure what going on in Martin life be he needs to be honest with people !!!