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Crain Automotive Team Dealerships - Crain Chevrolet SUniv I-30, Little Rock, AR72201 USA
Do not purchase a vehicle from Crain Chevrolet located on University. My parents purchased a car 30 days ago and... (More) Do not purchase a vehicle from Crain Chevrolet located on University. My parents purchased a car 30 days ago and didn't find out until today that they were sold a car that was repossessed. They can't get a license or insurance in their name because the car is still the previous owners name. My mom has been going back and forth with the license place and the dealership. She has been sitting in the dealership's office today. All they are telling her is they are trying to fix the problem. They never should have sold the car to my parents while it was still owned by the previous owner. They've had problems from the very beginning. This dealership has taken advantage of my 74 year old parents. I don't suggest anyone purchasing a car from Crain. We have already told a couple of people who were ready to purchase a car there to stay far away. They will be looking at other dealerships not related to Crain. Crain has a bad name and I'm going to help get the word out. (Hide)
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Crain Automotive Team Dealerships - Crain Chevrolet SUniv I-30, Little Rock, AR72201 USA
While on my first trip to Arkansas my vehicle broke down near Russellville. The closest dealership was in Little Rock... (More) While on my first trip to Arkansas my vehicle broke down near Russellville. The closest dealership was in Little Rock at a Crain Dealership. As a single woman stranded out of state I was helpless and taken advantage of ! They were unprofessional and lacked any knowledge of car repair! After three days and handing me a repair bill for $750 the Customer Service Manager offered me two options, have the engine replaced or buy a new vehicle. WOW! I guess they thought I would actually do this! I had my vehicle towed to Dallas (which was expensive) but I was then able to get the necessary repairs and now my car is running better than ever! I would NOT trust any Crain dealership! To all the mechanics and service managers of Crain dealerships in Little Rock ¿ as the saying ¿what goes around comes around¿ I hope your female loved ones don¿t travel away from home and have car trouble!
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