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Central Mortgage Co

2 of 5 stars 11 Reviews

801 John Barrow Rd, Ste 1, Little Rock, AR 72205
http://www.centralmortgageonline.co...
(501) 379-7100 Additional Contacts
 
 

Business Details

Categories

(Edit)
Mortgages, Real Estate Loans

Hours of Operation

(Edit)
  • Mon-Fri: 08:30 AM-07:00 PM

In Business Since

  • 1997

Areas Served

  • Nationwide

Additional Information

  • We've Been Turning Houses Into Homes Since 1944, Apply Online At

Customers Served

  • Residential

Languages Spoken

  • English
  • Spanish
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Jan 15, 2010
by anonymous
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Impossible to get a real person on the phone, would never recommend this company!
Was this Review helpful to you?   Yes 3 No 0   
2 of 5 stars
Apr 17, 2009
by Guest03921
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
April 17, 2009: First experience for "MB54": Mortgage got sold to them. Called to verify coupon book was coming because first payment is due in 14 days. Average waiting time experiences on phone but they had both work and home phone numbers wrong... (More)
Was this Review helpful to you?   Yes No   
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
I have to agree that this company is awful! Our mortgage got sold to them as well and has been problematic ever since. Including the fedex envelope with our payment check that was thrown away. Thank goodness that is the way we sent payment since the... (More)
Was this Review helpful to you?   Yes 3 No 2   
1 of 5 stars
Oct 2, 2006
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Horrible experience...Central bought my mortgage & has screwed up the servicing since day 1!!!
Had electronic payment and had to mail in new request to Central when they bought the loan. Mailed it 2 separate times, only to have them lose the application & cancelled check 2 times! But wait, it gets worse...they have managed to report the accou... (More)
Was this Review helpful to you?   Yes 3 No 3   
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Notably good service experience
I could not disagree more with the other negative reviews. I called in with a question and granted the hold time was not a record low but it was satisfactory. I had a shortage in my escrow account. The escrow statement was self explanatory once I to... (More)
Was this Review helpful to you?   Yes 3 No 0   
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Escrow Analysis very poor and poor customer service
My mortgage was sold to this company; I have not received my statement and I have received 2-escrow analysis in the past 2 months. The layout is very confusing and there is no way to really see what is going on in my escrow account because I can't a... (More)
Was this Review helpful to you?   Yes 3 No 3   
2 of 5 stars
Mar 23, 2006
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Poor "customer service"...if you can call it that
My mortgage got sold to these guys, and I have not received one statement (after 4 months of payments). There IS no website, which is ridiculous! It sure would be nice to see what my current balance is, and at least get a confirmation they're receiv... (More)
Was this Review helpful to you?   Yes 1 No 5   
1 of 5 stars
Mar 7, 2006
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Escrow Analysis very poor and confusing.
I have received 2 escrow analysis in the past 6 months. The layout is very confusing and there is no way to really see what is going on in my escrow account because I can't access account info online. They failed to credit one of my escrow payments... (More)
Was this Review helpful to you?   Yes 1 No 7   
2 of 5 stars
Jan 23, 2006
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Technologically inept
Web site inop, no 800 number or any number on coupon book. Does not send payment books without prodding.
Was this Review helpful to you?   Yes 5 No 7   
3 of 5 stars
Jan 19, 2006
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Friendly customer service
The customer service has always been very friendly but the down side is the phone number is not on the coupons and I don't get a monthly statement with balance, interest rate etc.,
Was this Review helpful to you?   Yes 8 No 1   
1 of 5 stars
Nov 18, 2005
business
Central Mortgage Co 801 John Barrow Rd, Ste 1,
Little Rock, AR 72205
USA
Poor serviceability of loans
Have not kept up with technology...do not have web access for lending products. You have to call and speak with someone to get loan balances.
Was this Review helpful to you?   Yes 5 No 5   

Blogs

Add a Blog   |   View All Blogs
Aug 13, 2009
10:53:47.0
I have nothing good to say about Central Mortgage. They service our loan for a private investor. They will not give out the name of t ... (More)
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