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Nov 4, 2010
Nov 4, 2010
Omalink Airport Shuttle CHRTR1311 M St, Ste C, Lincoln, NE68508 USA
Do not use this company! They are good about taking reservations but don't deliver the service. Myself and a friend had a reservation for a pickup at 11:30pm to take us to our hotel. When confirming the reservation they left a very unprofessional... (More) Do not use this company! They are good about taking reservations but don't deliver the service. Myself and a friend had a reservation for a pickup at 11:30pm to take us to our hotel. When confirming the reservation they left a very unprofessional voicemail in which they were more than a bit rude. That could have been forgiven but despite confirming the reservation a few hours prior their driver actually showed up 1/2 hour early, waited for 10 minutes and then left. So by the time we arrived for the pickup the driver was completely gone. As this was a late night pick-up nobody answered at any of the phone numbers provided. My friend and I had to take a dangerous 4.5 MILE walk in the middle of the night to get back to our hotel as no taxis were available (the whole reason for reserving a shuttle). The never called back or responded to email even apologizing for completely failing to deliver agreed to service. Do not use this company. (Hide)
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