Circuit City

Jan 21, 2008 by Zack

DO NOT PURCHASE FROM THIS STORE! I recently bought a PC from this store and was told from the sales representative... (More) DO NOT PURCHASE FROM THIS STORE! I recently bought a PC from this store and was told from the sales representative that I would be able to take it back within 14 days if I did not like it. Unfortunately, I did not like the pc so I went to take it back and was told that there would be a 15%restocking fee. WOW, now that is definitely something that you should tell someone when they ask you if you are able to take things back. After speaking with the manager he said that even though I have only had the machine 2 days I will still be unable to return it. It seems like the customer service reps in the store are very misleading (keeping the small print small) and there is an extreme lack of customer service. I do not recommend this store.  (Hide)

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