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The person icon indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
Jan 27, 2010
Jan 27, 2010
Best Buy1979 Pavillion Wy, Lexington, KY40509 USA
The sales associates are rude. Are not willing to help and would rather tell the customer that they do not have a part then go check and see. Will not visit or call this store in the near future. Called once and was told that the part was in stoc... (More) The sales associates are rude. Are not willing to help and would rather tell the customer that they do not have a part then go check and see. Will not visit or call this store in the near future. Called once and was told that the part was in stock for a certain price. Upon arrival to store 15 minutes later, the price had doubled. Called next day to give a part number to associate to see if they had another item on hand, and was told they do not have part numbers on their items for sale. How much trouble is it to check on an item on the shelf? HOW RUDE!!! They need better sales associates in store and answering the phone. They must not want to sell any product that requires being social. I guess that I should appreciate that they answered the phone. (Hide)
It seems like everytime I go into Best Buy there is some sort of problems or issue due to Best Buy policies that are unknown to people or working with clueless employees. My last issue was last night as I went to find a dishwasher. Best Buy had the... (More) It seems like everytime I go into Best Buy there is some sort of problems or issue due to Best Buy policies that are unknown to people or working with clueless employees. My last issue was last night as I went to find a dishwasher. Best Buy had the dishwasher that I was wanting but the employee said that they did not normally carry appliances that they have to order them. I find this strange but said to order it. Then he came back and said that he couldn't order it thru the store but I could order it off the web site. Strange again but I did not make an issue out of it. Went home and tried to find dishwasher online and couldn't find it. Called Best Buy store on Nicholisville Rd in Ky and the employee said that this particular dishwasher was on clearance and that you could no longer order it and that the only one they had left was the display unit. Now why didn't the employee last night tell me this. Clueless?
Employee on phone refused to ask manager if something could be don (Hide)
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